How do I resolve an unauthorized charge and speak with an Apple representative?

i bought something and they refused to take the money of my card then charged me for it i would like to speak with an representative



[Re-Titled by Moderator]

Original Title: ehem

iPhone 14 Plus, iOS 26

Posted on Sep 8, 2026 6:59 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2026 1:30 AM

You can follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support


In case this was an In-App purchases bought directly from the developer and not through Apple, you should contact the developer of your app about that, as explained in this article:

How to contact an app developer - Apple Support


To speak directly to a member of the official Apple Support, choose the phone number for your region from this Apple Support page:

Contact Apple Support - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 9, 2026 1:30 AM in response to briandagost

You can follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support


In case this was an In-App purchases bought directly from the developer and not through Apple, you should contact the developer of your app about that, as explained in this article:

How to contact an app developer - Apple Support


To speak directly to a member of the official Apple Support, choose the phone number for your region from this Apple Support page:

Contact Apple Support - Apple Support

How do I resolve an unauthorized charge and speak with an Apple representative?

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