EarPods stopped working after 10 months; seeking replacement

Start here: Get Support

If you are asking how can I get a replacement EarPods for free, then it will require that you visit your local Apple Store to have an Apple Technician examine them. Should they determine that the issue is due to a manufacturing defect, you may find that they will offer you a replacement for free. Otherwise, you should expect to have to pay for a replacement.

Contact Apple Support and schedule an appointment with the Apple Store or an Apple Authorized Store for a possible replacement.

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