Every time I go to the wallet app and try to sign up for apple pay, after I put in my info such as name, address, date of birth and social security, it continues to reset and goes back to the start and asks me for my name again so I am completely on sure of what to do
[Re-Titled by Moderator]
Original Title: Apple Cash Issue
iPhone 12, iOS 26
That typically indicates your identity verification was successful, but there are issues preventing an Apple Cash account from being opened. Apple is not a bank and partners with Green Dot Bank to offer Apple Cash services.
Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank:
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
That typically indicates your identity verification was successful, but there are issues preventing an Apple Cash account from being opened. Apple is not a bank and partners with Green Dot Bank to offer Apple Cash services.
Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank:
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
Apple Cash sign-up keeps resetting in Wallet app
