Recently, my phone was put in lost mode for a short duration. After recovering it, my Apple Cash required me to put in my apple account password to unlock my Apple Cash, though when I attempted to put in my password, no pop up appeared to put in my password other than a loading icon next to the enter password button.
iPhone 14, iOS 26
Lost Mode suspends payment cards and related services, so being asked to reauthenticate afterward is expected. (Apple Support¹)
Since the password prompt itself isn’t opening, I’d first make sure Lost Mode is completely off in Find My, then restart the iPhone and try Apple Cash again while connected to Wi-Fi or cellular. Apple also recommends checking that you’re still signed in to iCloud and that the Apple Cash account isn’t restricted or locked. (Apple Support²)
I wouldn’t sign out of your Apple Account or remove Apple Cash just to troubleshoot this. If the button continues to spin without presenting the password screen, I’d contact Apple Cash Support so they can check the account status.
[1]: Use Lost Mode in Find Devices on iCloud.com - Apple Support
[2]: If you can't send or receive money with Apple Cash - Apple Support
Lost Mode suspends payment cards and related services, so being asked to reauthenticate afterward is expected. (Apple Support¹)
Since the password prompt itself isn’t opening, I’d first make sure Lost Mode is completely off in Find My, then restart the iPhone and try Apple Cash again while connected to Wi-Fi or cellular. Apple also recommends checking that you’re still signed in to iCloud and that the Apple Cash account isn’t restricted or locked. (Apple Support²)
I wouldn’t sign out of your Apple Account or remove Apple Cash just to troubleshoot this. If the button continues to spin without presenting the password screen, I’d contact Apple Cash Support so they can check the account status.
[1]: Use Lost Mode in Find Devices on iCloud.com - Apple Support
[2]: If you can't send or receive money with Apple Cash - Apple Support
What device and exactly what iOS are you using?
Apple Cash Lost Mode Error
