Magic Mouse 2 is not working in the macOS 27?

Magic Mouse 2 Stopped working completely after update for MacOS 27. It was working perfectly (in the way of a Magic Mouse) prior the update.


Now it shows it is paired and connected, but still no moves, no clicks and so no gestures. It stop completely only showing in the bluetooth that it is connected.


Anyone else with a similar problem?


Already tried disconnecting, re-paring and so on... nothing works until now.


Currently using a MacBook Air:

Trackpad working properly and another common mouse bluetooth also.


[Edited by Moderator]

MacBook Air 13″, macOS 27.0

Posted on Sep 15, 2026 7:23 AM

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Posted on Sep 16, 2026 1:07 AM

The fact that another non-Apple Bluetooth mouse works normally is an important diagnostic factor. 


It indicates that the Mac’s Bluetooth hardware and general Bluetooth mouse functionality are working, making a system-wide Bluetooth failure less likely. 


However, it does not by itself establish that the other mouse is causing the Magic Mouse problem.


To rule out possible interference or an HID-device interaction, disconnect or turn off the non-Apple Bluetooth mouse completely, restart the Mac, and test the Magic Mouse with it as the only connected mouse. 


If the Magic Mouse then works, the other mouse or its associated software may be involved. 


If the Magic Mouse still does not work, that further supports the possibility of a problem specific to the Magic Mouse’s HID initialization in macOS 27.


An Aside. I have 2 Magic Mice each used on 2 separate M-Class Desktop computers.


Both are operating macOS 27 Golden Gate and both Magic Mice 2's work flawlessly 


If the other mouse has manufacturer software or a utility that modifies mouse behaviour—such as Logitech Options+, BetterMouse, SteerMouse, Mac Mouse Fix, or similar, that is also relevant and should be identified before making further changes.


At this point, I would not change HID settings or repeatedly re-pair the Magic Mouse. First, eliminate the other mouse as a variable and then check whether macOS is actually registering the Magic Mouse’s HID interface with hidutil list.

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Question marked as Top-ranking reply

Sep 16, 2026 1:07 AM in response to fábio161

The fact that another non-Apple Bluetooth mouse works normally is an important diagnostic factor. 


It indicates that the Mac’s Bluetooth hardware and general Bluetooth mouse functionality are working, making a system-wide Bluetooth failure less likely. 


However, it does not by itself establish that the other mouse is causing the Magic Mouse problem.


To rule out possible interference or an HID-device interaction, disconnect or turn off the non-Apple Bluetooth mouse completely, restart the Mac, and test the Magic Mouse with it as the only connected mouse. 


If the Magic Mouse then works, the other mouse or its associated software may be involved. 


If the Magic Mouse still does not work, that further supports the possibility of a problem specific to the Magic Mouse’s HID initialization in macOS 27.


An Aside. I have 2 Magic Mice each used on 2 separate M-Class Desktop computers.


Both are operating macOS 27 Golden Gate and both Magic Mice 2's work flawlessly 


If the other mouse has manufacturer software or a utility that modifies mouse behaviour—such as Logitech Options+, BetterMouse, SteerMouse, Mac Mouse Fix, or similar, that is also relevant and should be identified before making further changes.


At this point, I would not change HID settings or repeatedly re-pair the Magic Mouse. First, eliminate the other mouse as a variable and then check whether macOS is actually registering the Magic Mouse’s HID interface with hidutil list.

Sep 15, 2026 7:54 AM in response to fábio161

Follow the previous advise - First


If no success,  being the following trouble shooting steps


Your Magic Mouse 2 appears connected in Bluetooth, but it does not track, click, scroll, or perform gestures, while the MacBook Air's built-in trackpad and another Bluetooth mouse work normally.


Check the Magic Mouse's charge, turn it off and back on, then connect it to the Mac with its charging cable for at least one minute.


Apple recommends connecting the mouse by cable to pair it with the Mac and charge its battery. Apple Support: If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac


If the mouse remains unresponsive, use the trackpad to open System Settings >> Bluetooth, remove the Magic Mouse, and pair it again using the cable. 


Then disconnect the cable and test it wirelessly. Restart the Mac if the problem persists.


If the Magic Mouse still shows as connected but does not respond after these steps, the next step should be based on whether it works after being re-paired and whether the problem occurs only wirelessly or also when connected by cable. 


I would not yet delete Bluetooth files or use Terminal commands to reset Bluetooth.


These steps do not establish that macOS 27 caused the problem; they first establish whether reconnecting the mouse resolves the issue and whether the problem persists after Apple's standard pairing and charging procedure.

Sep 16, 2026 2:17 AM in response to diyarfrombishkek

Your testing establishes an important fact: the same Magic Mouse 2 works normally with an iPad running iPadOS 26, but does not move the pointer or click when connected to devices running macOS 27 and iPadOS 27. 


The mouse is recognised and connected on the version 27 devices, while the Magic Keyboard continues to work.


Apple's documentation confirms that Magic Mouse is supported with iPadOS and provides instructions for pairing and reconnecting it. (Apple Support


Apple also provides standard troubleshooting steps for Magic Mouse connection problems on Mac. (Apple Support)


Because the same mouse works on your iPad running iPadOS 26, your test demonstrates that the mouse is capable of functioning normally. 


It also demonstrates that the problem occurs with this mouse when it is used with your devices running macOS 27 and iPadOS 27.


However, these tests do not by themselves prove that macOS 27 or iPadOS 27 contains a confirmed Magic Mouse bug. 


I could not find an Apple document confirming this specific problem. Apple released macOS 27 and iPadOS 27 on September 14, 2026, so these are newly released software versions. (Apple)


Therefore, the most technically accurate conclusion is that you have identified a reproducible difference between the operating-system versions: the Magic Mouse 2 works with iPadOS 26 but, in your testing, does not function correctly with macOS 27 or iPadOS 27. 


A software issue in the newer operating systems is one possible explanation, but it has not been confirmed by Apple.


At this point, there is no evidence from your testing that the mouse should be replaced as defective. 


Keeping the mouse and waiting for a subsequent Apple software update is reasonable, while recognising that Apple has not yet confirmed that a future update will resolve this particular problem.


If the problem continues, submitting a report to Apple with these exact cross-version test results would be useful because it clearly documents the difference: the same Magic Mouse 2, working on iPadOS 26, but not functioning correctly on macOS 27 and iPadOS 27.


Use the Product Feedback 

Sep 17, 2026 5:14 AM in response to xander-ag

Thank you for the help.


I also would add the following:


In Mac OS 26, the working environment, the very first line after turning on the button of Magic Mouse is:


DvF 0x40000014000 < ClassicPaired HIDGoodBehavior Connectable >, DvT Mouse, RSSI -56, SupS 0x20 < HID >, Freq 2.4,


Now compare with MacOS 27, the not working environment:

DvF 0x40000014040 < AudioOwner ClassicPaired HIDGoodBehavior Connectable >, DvT Mouse, RSSI -57, SupS 0x20 < HID >, 


There is a different flag for the same device:

The working is showing 0x40000014000. The not working is showing 0x40000014040


The firmware that looks likes to be problematic is 1.x.x. Mine specifically is 1.9.2, but another user here reported the same problem in the 1.x.x range.


One user using the 3.x.x range reported that it is working.


I think that the flag 40 in the final is to signal as an audio device, but it is just a speculation, since the AudioOwner showed up too in the log.


The failed handshake (HidBadBehavior) happens in both systems: macOS 26 and macOS 27, at least in my controlled test. But even with this, the macOS 26 still works, but the macOS 27 only shows up that it is connected but without any movement, clicks or gestures.


Also the battery showing in negative numbers showed in both systems too.


Here are the logs again if anyone more wish to compare. The event is just after clicking in the button on of the Magic Mouse:


MacOS 26 (working):

https://www.image2url.com/r2/default/files/1789559099899-68ea6cb6-d6b6-4236-a938-965be08eb0fd.txt


MacOsS 27 (not working):

https://www.image2url.com/r2/default/files/1789510932124-8036fd2b-92f5-44fc-a651-0cf01e4d5e49.txt


I would like help for more users to report the bug in:


Feedback - Magic Mouse - Apple


So the solution should come in hand faster.

Sep 16, 2026 12:00 PM in response to fábio161

I noticed one thing different between the logs into a working environment (macOS 26) and a not working (macOS 27), in the logs that I linked here before:


MacOS 26:

DvF 0x40000014000 < ClassicPaired HIDGoodBehavior Connectable >, DvT Mouse, RSSI -56, SupS 0x20 < HID >, Freq 2.4, ClkH L NoiseManagement R NoiseManagement, FV '1.9.2', LsnM Transparency, LsMC 0x6 < ANC Transparency >, BTv 3.0, MicM Auto, Plcm M Enabled, Prim Unknown, srMd Disabled, spAM ContentDriven, HaSp No, HtSp No, CF 0x0 < >, unchanged


MacOS 27:

DvF 0x40000014040 < AudioOwner ClassicPaired HIDGoodBehavior Connectable >, DvT Mouse, RSSI -57, SupS 0x20 < HID >, Freq 2.4, Band ISM2.4, ClkH L NoiseManagement R NoiseManagement, CrRD BackToFront, FV '1.9.2', LsnM Transparency, LsMC 0x6 < ANC Transparency >, BTv 3.0, MicM Auto, Plcm M Enabled, Prim Unknown, srMd Disabled, spAM ContentDriven, deDa , baDa , HaSp No, HtSp No, CF 0x0 < >, unchanged


It is mapping as an audio device?

Sep 16, 2026 2:01 AM in response to fábio161

Same problem here. I did try everything that is mentioned here and that was suggested by all four leading AIs: ChatGPT, Grok, Claude, Gemini, and nothing worked. The mouse connects and is active but does not click or move after updating to macOS 27 Golden Gate. Then I tested the mouse on my iPad that I have also updated to iPadOS 27, and the problem was the same, connects and active but does not move the cursor or click. I even started thinking that there was a hardware problem with the mouse, because my Magic Keyboard works just fine after the update on both devices. Funny thing is that when I decided to try the mouse again on my older iPad with iPadOS 26 installed still, and Magic Mouse started working!!! So it seems like there is a software issue with the MacOS 27 and iPadOS 27, that makes the mouse not work, will need to wait for the bug to be patched in future updates.

Sep 17, 2026 2:07 AM in response to fábio161

Hardware: Mac mini (2024, M4), 16 GB

OS: macOS 27.0 (26A428)

Device: Magic Mouse 2, firmware 1.9.2, VID 0x004C, PID 0x0269


SUMMARY

After updating to macOS 27.0 the Magic Mouse 2 pairs and shows as

Connected with a battery level, but sends no input at all. The Mouse

pane in System Settings is empty. A Magic Keyboard on the same Mac over

the same Bluetooth stack works normally, as does a non-Apple Bluetooth

mouse. The same Magic Mouse works correctly on another Mac running

macOS 26.


STEPS TO REPRODUCE

1. Update a Mac to macOS 27.0.

2. Pair a Magic Mouse 2 (firmware 1.9.2).

3. Move the mouse.


EXPECTED

Pointer moves, clicks and gestures work, Mouse pane shows settings.


ACTUAL

No pointer movement, no clicks, no gestures. Mouse pane empty.


DIAGNOSIS

The mouse never becomes an HID device:

ioreg -c IOHIDDevice -> no Magic Mouse entry

ioreg -c IOBluetoothHIDDriver -> no instance

ioreg -c AppleMultitouchDevice -> no instance


bluetoothd flags the device on every connection:

DvF 0x40000024000 < ClassicPaired HIDBadBehavior Connectable >

CnS 0x800020 < HID ACL >, SupS 0x20 < HID >, Battery M -65%


Magic Keyboard on the same host, working:

DvF 0x40000114000 < ClassicPaired HIDGoodBehavior ConnectedOverUSB Connectable >


Telemetry in the same log: ConnectedClassicHIDDevice : 0


The reported battery level is negative (-65%) while ControlCenter, in

the same log, reports the same device correctly as batteryLevel: 0.65.

Another user reports -63% at 63% charge with identical symptoms

(discussions.apple.com/thread/256357286).


This suggests a sign error when parsing the Magic Mouse battery field,

causing the device to be classified HIDBadBehavior, which prevents the

HID profile from attaching.


ALREADY RULED OUT

Re-pairing, pairing by cable, pairing from a cleared device list,

Bluetooth reset, multiple reboots, Safe Mode, resetting

com.apple.AppleMultitouchMouse and

com.apple.driver.AppleBluetoothMultitouch.mouse preference domains.

None survive a reconnect, because the flag is recomputed each time.

Sep 15, 2026 3:22 PM in response to fábio161

Still not working... I copy pasted the diagnosis in a AI Chatbot and looks likes it can change something related to a fail in the handshake: HIDBadBehavior


The problem is that the mouse is with above 60% battery. The system is measuring it in -63%. What sounds weird....


Also, after letting it charge a bit (the recommendation of 1 min) It goes up to 65% and I did another shot and read the logs:


bluetoothd: (CoreUtils) [com.apple.bluetooth:CBPowerSource] Power source updated CBPowerSource Nm 'Magic Mouse de Fábio', SID 56164353, AcCa Mouse, AcID A0FF161D-DFC3-B8EB-9622-A904E46E2E62, PID 0x0269 (?), VID 0x004C (Apple), Type 'Accessory Source', TPT Bluetooth, CF 0x1 < Attributes >, IF 0x2 < IOKit >, Present yes, MaxC 100%, Battery -65%


Not sure if the battery is correlated with the problem, but the problem is: Magic Mouse is not accepting the handshake. And the battery is working properly.


Full Logs below:


https://www.image2url.com/r2/default/files/1789510932124-8036fd2b-92f5-44fc-a651-0cf01e4d5e49.txt

Magic Mouse 2 is not working in the macOS 27?

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