Help with diff of IMac and MacPro?

i have MacOS Sequoia 15.7.7

27” Retina

I am needing to upgrade my Brother Canvas Workspace but the version they are giving seems like it may be for an MacPro in which I do not have. Is anyone familiar with that?

iMac 27″, macOS 15.7

Posted on Sep 15, 2026 2:21 PM

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Posted on Sep 15, 2026 5:14 PM

I think that error was mine as how someone put it to the group.


i did find my issue and it was with anti virus being turned . The error i was receiving said internet. Also I was told that my version was not supported in a group …..but my version is supported


after I turned off router, turned off Defender, made sure my firewalls were turned off which they were …. I successfully downloaded but I had to do it from Brothers website not from the app that said I needed an update. Strange but it all finally worked


thank for taking time out of your day to throw me a rope for the mud holes I find myself in!!

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Question marked as Top-ranking reply

Sep 15, 2026 5:14 PM in response to Phil0124

I think that error was mine as how someone put it to the group.


i did find my issue and it was with anti virus being turned . The error i was receiving said internet. Also I was told that my version was not supported in a group …..but my version is supported


after I turned off router, turned off Defender, made sure my firewalls were turned off which they were …. I successfully downloaded but I had to do it from Brothers website not from the app that said I needed an update. Strange but it all finally worked


thank for taking time out of your day to throw me a rope for the mud holes I find myself in!!

Sep 15, 2026 5:19 PM in response to MrHoffman

I think that error of iMacs , MacBooks , pro Mac is somewhat my error….as how someone put some versions that are not supported and I could not understand how mine would not be supported. So I thought maybe that iMacs would not be supported .


However, i did find my issue and it was with anti virus being turned . The error i was receiving said internet. Also I was told that my version was not supported in a group …..but my version is supported per Brother.


after I turned off router, then back on, turned off Defender my anti virus made sure my firewalls were turned off which they were …. I successfully downloaded but I had to do it from Brothers website not from the app that said I needed an update. Strange but it all finally worked after many reboots .


thank for taking time out of your day to throw me a rope for the mud holes I find myself in!!

Sep 15, 2026 2:35 PM in response to AllgoodinGa

It would appear Brother CanvasWorkspace WEB is shutting down:

https://support.canvasworkspace.brother.com/cwsinfo/top/en.html


It appears Brother Artspira is the migration path.


I’d suggest asking Brother support for their recommendations for your configuration though, as this is their apps and their hardware.


Mac Pro is a big and now-discontinued Mac, with the last model using Apple silicon and older models all Intel processors.


MacBook Pro is sometimes confusingly (and erroneously) abbreviated as Mac Pro.


There was a now-discontinued iMac Pro model, as well.


But as this is entirely Brother apps and hardware and support, best ask them.

Help with diff of IMac and MacPro?

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