I think that error of iMacs , MacBooks , pro Mac is somewhat my error….as how someone put some versions that are not supported and I could not understand how mine would not be supported. So I thought maybe that iMacs would not be supported .
However, i did find my issue and it was with anti virus being turned . The error i was receiving said internet. Also I was told that my version was not supported in a group …..but my version is supported per Brother.
after I turned off router, then back on, turned off Defender my anti virus made sure my firewalls were turned off which they were …. I successfully downloaded but I had to do it from Brothers website not from the app that said I needed an update. Strange but it all finally worked after many reboots .
thank for taking time out of your day to throw me a rope for the mud holes I find myself in!!