Phone on security lock

my daughter forgot the password to her old phone from 4yrs ago. now the phone is on a security lock, how do we get out of there and unlock the phone

Posted on Sep 15, 2026 6:45 PM

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Question marked as Top-ranking reply

Posted on Sep 15, 2026 7:46 PM

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you forgot your iPhone, iPad, or Apple Vision Pro passcode, reset your device without a computer - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

Use a computer to reset your iPhone and your passcode - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 15, 2026 7:46 PM in response to charityfromgermantown

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you forgot your iPhone, iPad, or Apple Vision Pro passcode, reset your device without a computer - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

Use a computer to reset your iPhone and your passcode - Apple Support


Phone on security lock

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