Problème de la caméra

voilà depuis la toute dernière mise à jour iOS 27. La caméra arrière de mon iPhone 15 Plus ne fonctionne plus, j'aurais aimé avoir plus d'informations.

iPhone 15 Plus, iOS 27

Posted on Sep 16, 2026 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2026 3:08 AM

Translated by google:

>>Camera issue

Ever since the very latest iOS 27 update, the rear camera on my iPhone 15 Plus has stopped working; I would like some more information.<<



Did you already force restart your iPhone after the latest upgrade?

Force restart iPhone - Apple Support


If this does not work, try to reset the iPhone to factory settings again, to rule out, that the iOS software caused the issue?

To rule out defective data from the backup, set it up as a new device and test the camera.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

Restaurer les réglages par défaut de votre iPhone, iPad ou iPod à l’aide d’un ordinateur - Assistance Apple (FR)


If the camera works after that, restore from the latest backup and test again.

In case the camera does not work after setting it up as a new device, this is a hardware issue and the iPhone has to be serviced:

Apple - Support - iPhone Repair and Service

Service et réparation Apple pour iPhone - Assistance Apple (FR)


Did you know that there is also a French speaking Apple Community?

You might get more answers in these forums from native speakers.

Saviez-vous qu'il existe également une communauté Apple francophone ?

Vous pourriez obtenir davantage de réponses de la part de locuteurs natifs sur ces forums.

Communauté d’assistance Apple officielle




2 replies
Question marked as Top-ranking reply

Sep 16, 2026 3:08 AM in response to fabien163

Translated by google:

>>Camera issue

Ever since the very latest iOS 27 update, the rear camera on my iPhone 15 Plus has stopped working; I would like some more information.<<



Did you already force restart your iPhone after the latest upgrade?

Force restart iPhone - Apple Support


If this does not work, try to reset the iPhone to factory settings again, to rule out, that the iOS software caused the issue?

To rule out defective data from the backup, set it up as a new device and test the camera.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

Restaurer les réglages par défaut de votre iPhone, iPad ou iPod à l’aide d’un ordinateur - Assistance Apple (FR)


If the camera works after that, restore from the latest backup and test again.

In case the camera does not work after setting it up as a new device, this is a hardware issue and the iPhone has to be serviced:

Apple - Support - iPhone Repair and Service

Service et réparation Apple pour iPhone - Assistance Apple (FR)


Did you know that there is also a French speaking Apple Community?

You might get more answers in these forums from native speakers.

Saviez-vous qu'il existe également une communauté Apple francophone ?

Vous pourriez obtenir davantage de réponses de la part de locuteurs natifs sur ces forums.

Communauté d’assistance Apple officielle




Problème de la caméra

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