Hello,
I am having trouble with my app store not converting to a different country/region.
I have followed all the steps, both the apple account and app store region says the region I have changed it to, yet the app store still won't change over.
I have left family sharing, cancelled subscriptions, have no account balance and it still won't work.
Any ideas? thanks
Welcome and thank you for reaching out. 🤗
If you have already left Family Sharing, canceled your subscriptions and have a zero account balance, you may still need to wait until the end of your current subscription billing periods before the change can take effect.
Additionally, ensure you have a valid payment method and billing address for the new country or region.
If the issue persists, you may need to contact Apple Support to resolve any hidden pending refunds or account holds.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Welcome and thank you for reaching out. 🤗
If you have already left Family Sharing, canceled your subscriptions and have a zero account balance, you may still need to wait until the end of your current subscription billing periods before the change can take effect.
Additionally, ensure you have a valid payment method and billing address for the new country or region.
If the issue persists, you may need to contact Apple Support to resolve any hidden pending refunds or account holds.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
You may want to try going thru the Apple Support page linked below, just to make sure you did everything. If this is not helpful, you may want to contact Apple Support or make an appointment at your local Apple Store's Genius Bar.
Change your Apple Account country or region - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
App store region issues
