Significant bug in home automations using shortcuts that require network connection

Trying to get some more support regarding a regression from iOS 26 to iOS 27. Home Hubs in tvOS 27 or HomePod Software 27 do not execute "Get contents of URL" actions on the Home Hub. They fail silently. Actions on the iPhone when executed manually or in the Shortcuts app still work. This is specific to the Home Hub automation side. See here: https://github.com/mpatfield/homebridge-dummy/issues/483 and here: https://forums.macrumors.com/threads/significant-bug-in-home-automations-using-shortcuts-that-require-network-connection.2486785/ for more information. Can someone at Apple escalate this issue, clearly this is an unexpected regression given that the Shortcuts functionality still exists within the Home app. Thanks for the help.

HomePod mini, 26

Posted on Sep 16, 2026 3:32 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2026 1:55 AM

I am experiencing this issue as well. I have reported it to Apple using the hidden "Feedback" app, and I suggest you do the same if you are experiencing the issue as this will categorize it properly and make it easier for Apple to see and quickly add to their bug tracking system. To make this easy, I have included what I filled out in the description field, including full steps to reproduce the issue. This seems complicated, but I promise it's very quick/easy to do this and it will really help to expedite things if we have multiple people reporting the issue through this method.


  1. First, copy the description from the bottom of this post, you'll need it in a minute. Please READ IT and double-check that this is your exact issue. You may need to change some details to fit your situation, for example if you use HomePod as your Home Hub, change the "tvOS" reference to "HomePod". But the steps to reproduce should be the same.
  2. To launch the hidden "Feedback" app, go to Safari on your iPhone, type applefeedback:// into the address bar as though it's a website you're trying to visit and press the blue forward arrow button at the bottom right of the keyboard (do not click any of the search suggestions).
  3. You will see a dialog that says 'Open this page in "Feedback"?'. Click Open.
  4. The Feedback app will open. Note that if you switch away from it, the app will disappear and you'll have to go back to it using the steps above.
  5. Choose "New Feedback" at the bottom of the screen. Click "tvOS" or "HomePod" depending on which device you are using as a Home Hub.
  6. Under "Please provide a descriptive title for your feedback:" enter something like 'Home Hub does not execute "Get Contents of URL" action in an Automation.'
  7. Under "Which area are you seeing an issue with?" choose "Home App & HomeKit / Matter accessories". When you click this you'll be asked to choose a device. Click on the device you used to make the settings in the Home App to mark it with a checkmark, and then click the checkmark button in the top right of the screen to confirm.
  8. Under "What type of feedback are you reporting?" choose "Incorrect/Unexpected Behavior".
  9. For the "Please describe the issue and what steps we can take to reproduce it:" field, paste the description text from the bottom of this post into the field
  10. For "When did the issue last occur?" choose "It's happening right now" and leave the current date/time entered.
  11. The app should automatically load a tvOS or HomePod Sysdiagnose from your Apple TV or HomePod device. For other devices you may see "Gather Sysdiagnose" items. Click on all of these to add diagnostics from these devices.
  12. Once all the Sysdiagnose files are finished gathering, you can press the Send Arrow in the top right of the screen to submit the feedback. You may get a notice telling you that Sysdiagnose files may contain personal information, click to confirm and your feedback will be sent.


Here's what I filled into the description field, please verify that you are experiencing this issue and that the details are correct for you (e.g. if your Home Hub is a HomePod, change "tvOS" to "HomePod" and then feel free to copy and paste it into the Description field:


3 replies
Question marked as Top-ranking reply

Oct 10, 2026 1:55 AM in response to Ladooee

I am experiencing this issue as well. I have reported it to Apple using the hidden "Feedback" app, and I suggest you do the same if you are experiencing the issue as this will categorize it properly and make it easier for Apple to see and quickly add to their bug tracking system. To make this easy, I have included what I filled out in the description field, including full steps to reproduce the issue. This seems complicated, but I promise it's very quick/easy to do this and it will really help to expedite things if we have multiple people reporting the issue through this method.


  1. First, copy the description from the bottom of this post, you'll need it in a minute. Please READ IT and double-check that this is your exact issue. You may need to change some details to fit your situation, for example if you use HomePod as your Home Hub, change the "tvOS" reference to "HomePod". But the steps to reproduce should be the same.
  2. To launch the hidden "Feedback" app, go to Safari on your iPhone, type applefeedback:// into the address bar as though it's a website you're trying to visit and press the blue forward arrow button at the bottom right of the keyboard (do not click any of the search suggestions).
  3. You will see a dialog that says 'Open this page in "Feedback"?'. Click Open.
  4. The Feedback app will open. Note that if you switch away from it, the app will disappear and you'll have to go back to it using the steps above.
  5. Choose "New Feedback" at the bottom of the screen. Click "tvOS" or "HomePod" depending on which device you are using as a Home Hub.
  6. Under "Please provide a descriptive title for your feedback:" enter something like 'Home Hub does not execute "Get Contents of URL" action in an Automation.'
  7. Under "Which area are you seeing an issue with?" choose "Home App & HomeKit / Matter accessories". When you click this you'll be asked to choose a device. Click on the device you used to make the settings in the Home App to mark it with a checkmark, and then click the checkmark button in the top right of the screen to confirm.
  8. Under "What type of feedback are you reporting?" choose "Incorrect/Unexpected Behavior".
  9. For the "Please describe the issue and what steps we can take to reproduce it:" field, paste the description text from the bottom of this post into the field
  10. For "When did the issue last occur?" choose "It's happening right now" and leave the current date/time entered.
  11. The app should automatically load a tvOS or HomePod Sysdiagnose from your Apple TV or HomePod device. For other devices you may see "Gather Sysdiagnose" items. Click on all of these to add diagnostics from these devices.
  12. Once all the Sysdiagnose files are finished gathering, you can press the Send Arrow in the top right of the screen to submit the feedback. You may get a notice telling you that Sysdiagnose files may contain personal information, click to confirm and your feedback will be sent.


Here's what I filled into the description field, please verify that you are experiencing this issue and that the details are correct for you (e.g. if your Home Hub is a HomePod, change "tvOS" to "HomePod" and then feel free to copy and paste it into the Description field:


Sep 17, 2026 2:33 AM in response to Ladooee

they can I'm sure


these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice

 

This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here


You can provide them with feedback using Product Feedback - Apple


Or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


Significant bug in home automations using shortcuts that require network connection

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