Problem with Sequoia communicating properly with my HP printer so I can print

I recently reluctantly had to upgrade my Macbook Air (M1) to Sequoia from Monterey. After doing so, I started having problems using my printer and photosync. I spent hours working with HP to try to get the printer to work with my Mac/Sequoia to no avail. HP says it is a problem with Sequoia and not with the HP printer. (I purchased my printer back in March this year. It is an HP Office jet pro 9120e series that is Airprint enabled.) I have reset the printing numerous times, added on the printer again and again, done a number of reboots of my modem, router and printer which will get the printer to work for about 3-4 minutes before it goes offline again. I have tried just adding on the printer using an IP address but then don't have the ability to use the scanner. Set HP and Photosync to full disk access. Not using a firewall. Done just about everything listed on numerous community posts on this issue. The problem seem to be that when I send a document to print, that triggers the printer to go offline. Any ideas of other things I can try? Feeling so frustrated. This whole thing has been such a time sucker and made me so less efficient. :-(

Posted on Sep 16, 2026 10:48 PM

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Question marked as Top-ranking reply

Posted on Sep 17, 2026 3:27 AM

Sequoia introduced a new toggle specifically for "Local Network" privacy. If this is off or glitched, your Mac cannot maintain a persistent connection to devices on your Wi-Fi.


  • Go to the Apple Menu > System Settings > Privacy & Security.
  • Scroll down and click on Local Network.
  • Ensure that HP Smart, PhotoSync, and any printer-related helper apps are explicitly toggled ON.
  • Tip: If they are already on, toggle them off, wait 10 seconds, toggle them back on, and reboot your Mac


2 replies
Question marked as Top-ranking reply

Sep 17, 2026 3:27 AM in response to jlittle13

Sequoia introduced a new toggle specifically for "Local Network" privacy. If this is off or glitched, your Mac cannot maintain a persistent connection to devices on your Wi-Fi.


  • Go to the Apple Menu > System Settings > Privacy & Security.
  • Scroll down and click on Local Network.
  • Ensure that HP Smart, PhotoSync, and any printer-related helper apps are explicitly toggled ON.
  • Tip: If they are already on, toggle them off, wait 10 seconds, toggle them back on, and reboot your Mac


Problem with Sequoia communicating properly with my HP printer so I can print

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