iOS 27 parental control new features not showing up. Cannot update controlled child accounts, and the entire screen time is exactly the same as iOS 26.
iPhone 17 Pro, iOS 27
That usually means the family hasn’t been moved to the iOS 27 parental controls yet.
Apple says every device in the Family Sharing group has to be on version 27 or later before the redesigned Screen Time controls become available. Check Settings > Family > View Family Devices and see whether anything still needs updating.
Once everything is updated, go back to Settings > Family. The family organizer or parent/guardian should see Get Started to review and update the existing parental controls.
If even one device can’t be updated, Apple says the family can continue using the older iOS 26-style Screen Time controls instead.
I have done all the things recommended, updated all devices with 27.0.1, worked with Apple support, and now it is being escalated to another support appt. I did also get a notification of apps on my computer that needed to be deleted which I did. Very frustrating.
So all on ios27.0.1. Removed all old devices by signing out and removing devices from each family members device list. Checked on web account pages they had been removed.
Still no family device list showing. Ios27 No parental controls showing.
logged out of Apple ID / iCloud on organizer iPhone and teen account. Logged back in - no change
factory reset teens iPhone - set up fresh. Parent guardian device could not be used the quick set up teen account.
set up iPhone by logging in manually as organiser in device.
still did not force a roll out of ios27 parental control features.
what else can I try!!!
This is a shocking roll out of a new feature by Apple. It just works was always the mentality.
But as someone who has used Family Settings to control screen use and keep kids safe was really looking forward to being able to use new screen time granular controls.
It actually seems to have created more syncing issues too.
So did you have a child account in the family share? Account for a child age 13 years or less?
or are they teen accounts you removed to completely remove family share and rebuild?
i wanted to do the nuclear option too - but couldn’t remove the child account from family share. Apple make that permanently tied to a family. So there is some way a child account can be moved to another family. But it all sounds too complicated for me!!!
No, they haven’t. We have a couple of legacy devices. I feel like this is just a stupid ploy by Apple to force us to buy replacements when we don’t need them. I see the other people have made it work. I’m not spending an entire day trying to find the loop poles to make this happen. It’s making me hate Apple a little more every single day. I can pay Verizon $10 a month for the ability to freeze my child’s phone. I’m sorry, but it seems ridiculous to gate keep.
I do not even have the menu item that shows "legacy devices".
I'm having the same issue. All devices in Family have been updated to ios 27 and rebooted. Still no update to screen time. As well as not showing Legacy devices
Nothing for me either. All iOS devices are on iOS27 and the Mac upgraded to macOS 27 as well.
No "Update Family Devices" showing
I just removed all devices from all devices, that cannot have iOS 27. Watch, old Mac etc. Rebooted everything. No change. Can I force it somehow?
Same is happening to me, everything is updated and still old parental controlls
Same here
I cannot stop family sharing on organizer device, because our child accounts should be moved to another family first.
Sorry, I don't have a record of the steps and need to contact chat again because since waiting overnight, the changes never applied.
Ity is called backend iCloud database migration timeout.
Same here.. all updatable devices are updated but still no new interface.
@Apple, what about hiring some more QA engineers? 😁
iOS 27 parental controls new features not showing
