HomePod Siri fails to shuffle Apple Music with 'problem with Apple Music' error

When I ask my Living Room HomePod to "hey siri, shuffle my music." it replies "here is some music just for you" then there is a silence before it times out and replies 'Sorry there was a problem with apple music'.


Once I stop Apple TV using the HomePods to use the TV speakers instead the problem is temporarily resolved.

I don't want to have to keep changing the settings.


Any suggestions?

MacBook Pro (M1 Pro, 2021)

Posted on Sep 17, 2026 8:43 AM

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HomePod Siri fails to shuffle Apple Music with 'problem with Apple Music' error

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