Cannot text photos after updating to iOS 27

Updated to iOS 27 and now cannot text photos?


iPhone 15 Pro Max, iOS 27

Posted on Sep 18, 2026 7:26 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2026 9:32 AM

Are you using iMessage to send photos to other Apple users?

If to non Apple users, is MMS enabled in the settings for Messages?

Did you make sure, that no VPN is active?


Did you already disable Messages in the settings, force restart the iPhone and enable Messages/ iMessage again?

If you can't send or receive messages on your iPhone or iPad - Apple Support

14 replies
Question marked as Top-ranking reply

Sep 18, 2026 9:32 AM in response to Yamaha154

Are you using iMessage to send photos to other Apple users?

If to non Apple users, is MMS enabled in the settings for Messages?

Did you make sure, that no VPN is active?


Did you already disable Messages in the settings, force restart the iPhone and enable Messages/ iMessage again?

If you can't send or receive messages on your iPhone or iPad - Apple Support

Sep 21, 2026 11:00 AM in response to Yamaha154

I'm seeing the same issue. You try and send a photo via iMessage to another Apple user. It has a blue progress meter under the photo that slowly fills from left to right. It never reaches 100%, times out, and you get the red exclamation point and the send fails. We have tried all the suggested cures, none worked. Texting the same photo via iMessage on the Mac works fine using the same wifi, etc. It was fine on iOS 26 and iOS 27 that created the issue.

Sep 22, 2026 8:50 AM in response to Ingo2711

The problem has now resolved itself and the iOS 27 phones are sending pictures via text message again. It would appear something timed out and self healed. The previously sent pictures show up to the recipient as an all dark grey photo that says "Photo failed to send". The exact same picture sent later shows up fine. For the people still having the problem after a recent iOS 27 upgrade, see if it is still doing it after a few days...

Sep 21, 2026 11:23 AM in response to Ingo2711

We have 4 iPhones They all sent pictures via iOS 26 perfectly. 2 iPhones were upgraded to iOS 27. Both failed to send pictures after update. One has somehow fixed itself and now sends pictures. The other is still not working. I'm glad to hear it works for you, but that doesn't mean it isn't still broken for a subset of users who have upgraded to iOS 27. My hunch is a future update e.g. 27.0.1 rolls out and fixes this in a week or so.

Cannot text photos after updating to iOS 27

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