iPad Home Screen difficult to rearrange, missing folder minus signs

Hard to rearrange home screen on ipad my342ll/a ios 27. Lots of missing minus signs on home screen folders.

Earlier iPad models

Posted on Sep 19, 2026 7:48 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2026 9:33 AM

If you press and hold an app icon, a menu results. If you continue holding and start to move the icon, the minus sign appears and you can rearrange. Just tested it with no issues on my iPad A16 running 27.


In a search of the MacTracker database, "342LL/A" returns only this iPad: iPad Pro 11-inch (2nd generation) (Wi-Fi + Cellular)


Apple's web site shows iPadOS is compatible with these models:




So we are sure of what you have, can you verify your model number (including letters at the beginning) from Settings > General > About:



and then TAP the model number to find its "A" number:



For security reasons, please do not post a serial number or other personal information.

2 replies
Question marked as Top-ranking reply

Sep 19, 2026 9:33 AM in response to Nightwriter

If you press and hold an app icon, a menu results. If you continue holding and start to move the icon, the minus sign appears and you can rearrange. Just tested it with no issues on my iPad A16 running 27.


In a search of the MacTracker database, "342LL/A" returns only this iPad: iPad Pro 11-inch (2nd generation) (Wi-Fi + Cellular)


Apple's web site shows iPadOS is compatible with these models:




So we are sure of what you have, can you verify your model number (including letters at the beginning) from Settings > General > About:



and then TAP the model number to find its "A" number:



For security reasons, please do not post a serial number or other personal information.

iPad Home Screen difficult to rearrange, missing folder minus signs

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