iPhone 17 w/ios 26.2.2 Scrollingnightmare…. HELP ME PLEASE

iPhone 17 w/ios 26.2.2 Scrollingnightmare….

HELP ME PLEASE


I bought this phone 2 weeks ago and it’s terrible. Impossible to scroll, any scrolling (photos, social media, websites). I will begin to scroll but the phone decides to jump back to the beginning, I can’t scroll anything at this point. Even typing this has been difficult as it keeps jumping to the top of the screen and I lose my place. I’m currently backing up to my cloud and considering a full dump a factory reset? Is there any other options, or are there steps or settings that I should try first? I’m out of my element here and racked with grief for not selecting the Samsung. I’ll be eternally grateful to anyone who may have suggestions. Thank you

iPhone 17, iOS 26

Posted on Sep 19, 2026 1:15 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2026 9:06 PM

Remove any protective case, and remove any screen-protective film, keep all fingers save one off the display, and test again.


If problems persist, contact Apple Support, as there may be an issue with the display or digitizer hardware.

4 replies

Sep 20, 2026 4:05 AM in response to KevinBlakeUGA

KevinBlakeUGA (author)

"IF your iPhone isn’t working as expected, you can try restarting

it by turning it off, then turning it back on. Turn iPhone on-or-off

..and IF that doesn’t fix the issue, try forcing it to restart."


Force restart iPhone

If iPhone isn’t responding, and you can’t turn it off then back on, try forcing it to restart.

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

(.images are in Apple Support article link above.)


Force restart iPhone - Apple Support

//support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios


Other bits ~ may or not apply..

Wake, unlock, and lock iPhone - Apple Support

Use and customize Control Center on iPhone - Apple Support

Update iOS on iPhone - Apple Support

Sep 19, 2026 8:15 PM in response to KevinBlakeUGA

KevinBlakeUGA wrote:
iPhone 17 w/ios 26.2.2 Scrollingnightmare….
HELP ME PLEASE
I bought this phone 2 weeks ago and it’s terrible. Impossible to scroll, any scrolling (photos, social media, websites). I will begin to scroll but the phone decides to jump back to the beginning, I can’t scroll anything at this point. Even typing this has been difficult as it keeps jumping to the top of the screen and I lose my place. I’m currently backing up to my cloud and considering a full dump a factory reset? Is there any other options, or are there steps or settings that I should try first? I’m out of my element here and racked with grief for not selecting the Samsung. I’ll be eternally grateful to anyone who may have suggestions. Thank you

Nobody here cares if you get a Samsung, holds no weight here saying that.

There is no Apple here in these user to user technical forum.

If you were actually looking for help in an Apple support forum you would've omitted "grief not selecting Samsung"

iPhone 17 w/ios 26.2.2 Scrollingnightmare…. HELP ME PLEASE

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