Apple Music profile setup stuck loading

i'm trying to set up my apple music profile but ive been stuck loading on this page. ive tried:

  • restarting my phone
  • restarting my wifi
  • paying my wifi bills and making sure its on full bars
  • switching to mobile data
  • offloading and even uninstalling the app
  • making sure my family subscription permissions are turned on
  • signing out of my apple id and signing back in

(every other app loads just fine, so it cant be my connection)

iPhone 15, iOS 26

Posted on Sep 19, 2026 3:27 PM

Reply

There are no replies.

Apple Music profile setup stuck loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.