Unable to download apps from apps store

I was trying to download apps but it came disable and I tune

iPhone 16 Pro Max, iOS 26

Posted on Sep 20, 2026 2:34 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2026 11:54 AM

Hello~ First finding the reason and enabling your account…see the link below by clicking on and reviewing the information there…


If your Apple Account is locked, not active, or disabled - Apple Support


Note… once inside the link above you may tap on other highlighted tabs of interest for further information. Also…


Contact Apple Support - Apple Support


~Katana-San~

3 replies
Question marked as Top-ranking reply

Sep 21, 2026 11:54 AM in response to Bigkhaled

Hello~ First finding the reason and enabling your account…see the link below by clicking on and reviewing the information there…


If your Apple Account is locked, not active, or disabled - Apple Support


Note… once inside the link above you may tap on other highlighted tabs of interest for further information. Also…


Contact Apple Support - Apple Support


~Katana-San~

Sep 21, 2026 6:39 AM in response to Bigkhaled

Thank you for reaching out. 🤗


When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.


Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.


If it still fails, contact Apple Support directly.



Good Luck! 👋🏼😉

Smiliñ 😎 Brian

Unable to download apps from apps store

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