How to resolve 'There's a problem playing this song' error in Apple Music after iOS 27 update?

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Level 1

5 points

How to resolve 'There's a problem playing this song' error in Apple Music after iOS 27 update?

Hi,

Since upgrading to iOS 27 on my iPhone 17 PM. For some reason at least 75 songs won't. play...I'm getting this (There's a problem playing this song. Try again later). They all played with iOS 26. I replaced the 17 PM with the 18 PM and still having the same problem. Called Apple, they looked and changed some settings, rebooted my phone like 5 times. He did some type of process save that file, move it out of Apple Music, then delete it from my library, then out the file back in. A few songs worked, then we lost audio just in Apple Music. They had a backup then restore from backup, that did not help.

His process of deleted the file etc etc, is a long process. Is there a much easier way to just delete the song from my iPhone and re-add? I'm pretty new to apple music or any other suggestions would be appreciated?

Thank you, Jerry

[Re-Titled by Moderator]

Original Title: Help with Apple Music

iPhone 18 Pro Max

Posted on Sep 21, 2026 10:11 AM

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Answer 1

Lyons000 Author

Level 1

5 points

Sep 28, 2026 9:50 AM in response to Riley935

I just deleted one song at a time re-added it through Apple Music.

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Answer 2

ASK60

Level 1

8 points

Oct 24, 2026 2:12 PM in response to Lyons000

So i have just purchased half a dozen tunes through ITunes. They ALL play on ITunes on my PC but four of them will not play on my IPhone. The same error message noted in other posts appears namely "There's a problem playing this song ..." I have tried multiple restarts, deleting and re-adding the affected tracks and no solution. Of course they are some of my favourite tracks!!! First world problems but still disappointing! Any fixes???

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