Missing Apple purchase for Clash of Clans gold pass

I was charged ₹99 by Apple Services for a Clash of Clans Gold Pass. The payment was deducted from my bank account, but the purchase does not appear in my Apple Purchase History and I haven’t received the Gold Pass. Please check whether this transaction is completed or pending.



[Re-Titled by Moderator]

Original Title: Apple Purchase

iPhone 17, iOS 26

Posted on Sep 21, 2026 3:39 PM

Reply
1 reply

Sep 21, 2026 6:40 PM in response to devendran03

Re: Missing Apple purchase for Clash of Clans gold pass. "... The payment was deducted from my bank account, but the purchase does not appear in my Apple Purchase History and I haven’t received the Gold Pass ..."


If you paid for an app, a purchase within an app, or a subscription outside of Apple’s ecosystem, contact the developer for billing support or a refund. Apple is unable to provide support for these purchases.

More info:

About purchases not billed through the App Store or Apple In-App Purchase - Apple Support


( For Purchases from Apple that are listed in Apple Purchase history:

You can: Redownload apps from Apple - Apple Support

or

If there’s an issue when you redownload apps, movies, or other content from Apple - Apple Support

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Re: "Please check whether this transaction is completed or pending".


As Apple users, just as you are, in the community, no-one here has access to your accounts or details to check this out for you. Apple is unlikely to see your post to us here. We'd like to help, however:


  • You may want to check your bank account or statement to see if the amount was deducted.


  • You may want to check the charge is authentic: (scammers often impersonate Apple)

This "User Tip" (link below( from a well-respected community member may help:

Scam Pop-ups, Scam Viruses, Scam Receipts… - Apple Community


  • Apple does provide a Billing Support website: (info. / support / contact options etc.)

Subscriptions and Billing - Official Apple Support

or

NB: First: Find the URL for content to report a concern - Apple Support

Missing Apple purchase for Clash of Clans gold pass

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