如何清除我的點數

您好~ 如果您想在更改地区前清零账户余额……您可以从 App Store 购买一件价格高于当前余额的商品，差额将从您绑定的信用卡中扣除，从而将余额清零。您也可以点击页面左下角的“支持”选项，让客服人员为您清零，或者……

联系 Apple 支持 - 官方 Apple 支持 (中国)

此外，如果您打算更改地区，也请参阅这篇文章……

更改 Apple 账户国家或地区 - 官方 Apple 支持 (中国)

For our English speaking members…

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Translated by google:

>>How do I clear my points?

I want to clear my points.<<

You seem to want to clear your remaining Apple Account balance, which keeps you from changing the region for your Apple Account.

In that case, you can either contact the official Apple Support about that and ask them to do that:

Contact Apple Support

Or spend the remaining balance to buy an app or content from Apple, which costs slightly more than the remaining Apple Account balance, so that your secondary payment method will be used to charge you for the rest of the payment.

Change your Apple Account country or region - Apple Support

Did you know that there is also a Chinese speaking Apple Community?

You might get more answers in these forums from native speakers.

您知道还有一个中文 Apple 支持社区吗？

在这些论坛上，您或许能从母语用户那里获得更多解答。

官方 Apple 支持社区