Delay in refund for one of two ordered Apple phones

Ordered 2 Apple Phones and Got Auto Cancelled as Limit Order Reached on September 15. Refund received for only 1 but not the other. It


[Re-Titled by Moderator]

Original Title: Refund Delay

iPhone 16 Pro, iOS 26

Posted on Sep 22, 2026 8:38 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2026 1:39 AM

You should contact the official Apple Support about that and ask them to look into your personal data:

Contact Apple Support - Apple Support


You can also try to log into your Apple Shopping Account on this Apple Support page to find more details about your refund process:

Returns & Refunds - Shopping Help - Apple


1 reply

Delay in refund for one of two ordered Apple phones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.