App Store stuck in another country

how do i switch my app store from another country if i have a gift card balance. My friend gifted me a Turkish gift card and told me to switch my location and I’m now trying to play a game but it doesn’t work in my AppStore can anyone help

iPhone 14 Plus, iOS 26

Posted on Sep 24, 2026 1:15 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2026 3:11 PM

You can't switch app stores will nilly just because.


You will need a valid payment method from the new region to complete the switch.


If you have balance from the current region, you will need to spend it. If you cannot spend it because it's not enough for a single item, then you either need to add a payment method from your current region and buy something more expensive than your balance or contact Apple Support directly and have them remove it.

click here ➜ contact Apple Support


Also note, that to chang your region you will need to cancel any active subscriptions you may have and wait for them to expire.


For more details about changing the Apple Store region, see the following support document.

click here ➜ Change your Apple Account country or region - Apple Support



1 reply
Question marked as Top-ranking reply

Sep 24, 2026 3:11 PM in response to Tago12ty97

You can't switch app stores will nilly just because.


You will need a valid payment method from the new region to complete the switch.


If you have balance from the current region, you will need to spend it. If you cannot spend it because it's not enough for a single item, then you either need to add a payment method from your current region and buy something more expensive than your balance or contact Apple Support directly and have them remove it.

click here ➜ contact Apple Support


Also note, that to chang your region you will need to cancel any active subscriptions you may have and wait for them to expire.


For more details about changing the Apple Store region, see the following support document.

click here ➜ Change your Apple Account country or region - Apple Support



App Store stuck in another country

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.