FaceTime calls made on MacBook Air have stopped appearing in call history on iPhone (Phone App).

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Level 1

56 points

FaceTime calls made on MacBook Air have stopped appearing in call history on iPhone (Phone App).

I’ve noticed that since around the 11th of September, when I make a FaceTime call on my MacBook Air, the call doesn't log itself on my iPhone under “Recent”. In the past, when I would make a FaceTime call using my MacBook Air, I could go into my Phone app on my iPhone and under “recent” see a log of the FaceTime call. Not only do I no longer see it in my phone call history but even in the FaceTime app on my iPhone, the call is not logged there either. I’ve checked all the settings for the FaceTime app on both iPhone and MacBook Air and everything is as it should be. Any idea why this is happening?

MacBook Air 13″, macOS 26.6

Posted on Sep 24, 2026 1:25 PM

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Answer 1

Top-ranking reply

WheelieNick

Level 9

72,268 points

Oct 21, 2026 1:25 PM in response to Psych13

Hi there

Please try this

Toggle "Calls on Other Devices": On your iPhone, go to Settings > Phone > Calls on Other Devices, turn it off, wait 10 seconds, and turn it back on. Repeat a similar toggle inside your Mac's FaceTime > Settings.
Restart Background Services on Mac: Open Activity Monitor on your Mac, search for identityservicesd and rapportd, and force-quit them so they automatically relaunch.
Sign Out and Back In: Open the FaceTime app on your Mac, go to Settings, sign out of your Apple ID, restart the Mac, and sign back in. Do the same on your iPhone if the issue persists.
Update Software: Ensure both your MacBook Air and iPhone are running the latest versions of macOS and iOS via Settings > General > Software Update.

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Answer 2

Psych13 Author

Level 1

56 points

Oct 22, 2026 10:18 AM in response to WheelieNick

Thanks very much-I used AI to sort it out and the problem now seems to be resolved-my Facetime calls are being logged under my call list.

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