Неоплаченный заказ подписки Sleep Tracker после отмены пробного периода

Translated by google:

>>Unpaid Sleep Tracker subscription order after trial cancellation

Hello! I have an issue regarding an unpaid order for the Sleep Tracker subscription. An order for 4,990 ₸ (Order ID MML5814MHT) was created on September 19, 2026, at 09:45. I activated the free trial and cancelled the subscription approximately 2–3 days before it ended. No funds were charged at the time, but Apple is now requesting payment for this amount. Please cancel the unpaid order, as the subscription was cancelled before the free trial period expired.<<

Sorry, we are all users here, just like you, and we can not access your personal data, only the official Apple Support can do that.

Does the subscription of the Sleep Tracker app show as "Cancelled" in the list of your subscriptions in Settings -> Your Name -> Subscriptions?

If you follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support

Извините, но мы здесь — такие же пользователи, как и вы, и у нас нет доступа к вашим личным данным; это может сделать только официальная служба поддержки Apple.

Отображается ли подписка на приложение для отслеживания сна как «Отменена» в списке ваших подписок (путь: «Настройки» > «Ваше имя» > «Подписки»)?

Если вы выполните действия, описанные в этой статье, чтобы запросить возврат средств у Apple:

Запрос возврата средств за приложения и контент, приобретенные в магазинах Apple - Служба поддержки Apple (RU)

Welcome and thank you for reaching out. 🤗

To resolve this, go to Settings, [your name], select Subscriptions and confirm that the subscription was canceled.

Then, visit reportaproblem.apple.com, sign in, find the charge and request a refund explaining you canceled before the trial ended.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer