Apple Support Community email for upvoted reply

Yesterday, I received an email from Apple Support Community saying "Congrats "isj1! At the time of this email, your reply was upvoted helpful for the first time:


Pros and cons of 'Advanced Data Protection' for iCloud security

Thank you. I thought that about the recovery and not remembering the key. Appreciate your help!


I am curious why I got this email now since I submitted a question regarding the above in 6-25-25. Is this SPAM and if not can I get some explanation on the upvoted comment? I am not familiar with lots of the statements made on this site. Thank you



Posted on Sep 25, 2026 5:35 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2026 5:58 AM

Someone else marked your reply as Helpful or simply appreciated your comment, which is why you see a "1" on the Helpful label under your post.


The email you received is not spam. If you don't want to receive emails when someone marks your post as Helpful, then do this:

  • Tap your user icon on top of the page.
  • Choose Preferences
  • Under Messages from Apple, uncheck the one that says Helpful vote milestones.


You will not be told who marked your post as helpful. You don't receive an email for posting the initial question. You can also review the other options in your Preferences under Messages from Apple for other times you would want to receive an email notification. If you have Participation checked, then you will receive an email notification when anyone else adds a post to a thread that you are following.

2 replies
Question marked as Top-ranking reply

Sep 25, 2026 5:58 AM in response to isj1

Someone else marked your reply as Helpful or simply appreciated your comment, which is why you see a "1" on the Helpful label under your post.


The email you received is not spam. If you don't want to receive emails when someone marks your post as Helpful, then do this:

  • Tap your user icon on top of the page.
  • Choose Preferences
  • Under Messages from Apple, uncheck the one that says Helpful vote milestones.


You will not be told who marked your post as helpful. You don't receive an email for posting the initial question. You can also review the other options in your Preferences under Messages from Apple for other times you would want to receive an email notification. If you have Participation checked, then you will receive an email notification when anyone else adds a post to a thread that you are following.

Sep 25, 2026 6:40 AM in response to isj1

Thank you for your quick response. I appreciate the comment from the person who found my comment helpful. I had never seen that before. Was just checking as there are so many SPAM emails all the time. I liked the simple years of using pen, paper and dial phones :) Again, I do appreciate that I was recognized for my reply and for lots of user's comments that help me.

Apple Support Community email for upvoted reply

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.