I phone 13 ios 27 issue

Suddenly today my iphone 13 went black with two green lines at the top. What could be the possible reason when no damage was met by the device?

iPhone 13

Posted on Sep 25, 2026 11:09 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2026 11:33 AM

The screen is failing on your iPhone. This would not be all that unusual on an iPhone that is 5+ years old. Mine failed after 4 years.


About $300 (U.S.)


Make an appointment at the Apple Store / Genius Bar or take the phone to an Authorized Apple Service Provider (AASP).


You can find a list of authorized service shops in your area using this link:


Find Locations








3 replies
Question marked as Top-ranking reply

Sep 25, 2026 11:33 AM in response to Krishnadtj

The screen is failing on your iPhone. This would not be all that unusual on an iPhone that is 5+ years old. Mine failed after 4 years.


About $300 (U.S.)


Make an appointment at the Apple Store / Genius Bar or take the phone to an Authorized Apple Service Provider (AASP).


You can find a list of authorized service shops in your area using this link:


Find Locations








Sep 25, 2026 9:44 PM in response to Krishnadtj

Welcome and thank you for reaching out. 🤗


There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

I phone 13 ios 27 issue

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