Unable to change Apple ID country/region due to store balance

Hello,


I am trying to change my Apple ID country/region from the United States to Iraq. However, I have a small remaining store balance on my account that prevents me from making this change.


Could you please clear / zero out my remaining Apple ID balance so I can proceed with updating my region?


Thank you for your help!


iPhone XS Max, iOS 18

Posted on Sep 25, 2026 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2026 5:55 PM

Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.


The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.


(265056)

3 replies
Question marked as Top-ranking reply

Sep 25, 2026 5:55 PM in response to Muhammed_mzurri

Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.


The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.


(265056)

Sep 25, 2026 8:33 PM in response to Muhammed_mzurri

Welcome and thank you for reaching out. 🤗


  1. Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
  2. If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
  3. If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Unable to change Apple ID country/region due to store balance

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