iOS 27 causing duplicate screenshot notifications in Snapchat

Snapchat is sending two screenshot notifications when I only take one screenshot.


Since updating to iOS 27, whenever I screenshot a chat or Snap, the other person gets notified twice that I took a screenshot. I only take it once, and only one screenshot actually appears in my Photos.


I’m using an iPhone 16 on iOS 27.0 and the latest version of Snapchat.


Anyone else having this issue?



[Edited by Moderator]

iPhone 16, iOS 27

Posted on Sep 26, 2026 6:06 AM

Reply
8 replies

Sep 26, 2026 11:46 PM in response to yjot

if it's only the case with 1 app then it will 99% sure end up being Snapchat that has to resolve it


these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice


This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here


so you're not really going to accomplish anything arguering here if it's apple or snapchats fault


you can reach out to snapchat Snapchat Support

/ How to contact an app developer - Apple Support


or if you still feel it's somehow apples responsibility


You can provide them with feedback using Product Feedback - Apple


Or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


Sep 26, 2026 11:41 PM in response to yjot

Snapchat relies on iOS to report when a screenshot event occurs. The screenshot itself is handled by iOS, and apps can detect that event through the system. So if iOS 27 is somehow registering or delivering the screenshot event twice, Snapchat could receive two separate events and respond by sending two screenshot notifications, even though I only physically took one screenshot and only one image was saved to Photos.


That’s why I’m not necessarily saying “Snapchat is broken.” It could be an interaction between the new iOS version and Snapchat’s screenshot detection. The fact that everything worked normally before I updated to iOS 27 and the issue started immediately afterward is what makes the iOS update relevant. It would need to be tested on the same Snapchat version across different iOS versions to determine which side is actually causing it.

Sep 26, 2026 8:49 AM in response to yjot

iOS itself does not provide a general facility for an iPhone to send a record of how many screenshots you have taken to a third party or to another person. Therefore, if someone claims that they can see the number of screenshots taken on your iPhone, it is important to first determine exactly how that information is supposedly being obtained.


If Snapchat itself is reporting your screenshot activity to another person, that would be a function of the Snapchat app/service rather than a normal iOS feature. It would be worth checking Snapchat's settings, account security, and contacting the app developer to understand what information is being shared and under what circumstances.


Another possibility is that the iPhone is managed by an organisation, such as a school, college, or employer. Apple supports Mobile Device Management (MDM), which allows an organisation to impose certain restrictions and configurations on an iPhone. For example, an administrator can configure a managed device so that screenshots and screen recordings cannot be taken. However, this does not by itself mean that the administrator receives a count of all screenshots taken.


You can check whether your iPhone has an organisation's management profile by going to:

Settings → General → VPN & Device Management


If a management profile is installed, open it and check which organisation is managing the device and what restrictions or configurations have been applied. Apple specifically recommends checking this section to identify installed management profiles.


If this is a company- or school-owned/managed iPhone, contact the organisation's IT or system administrator before making any changes. The administrator can confirm what is being managed and whether any monitoring or restrictions have been configured.


If this is your personally owned iPhone and you have no reason to expect it to be enrolled in an organisation's device-management system, first check Settings → General → VPN & Device Management for an unfamiliar profile. Also review your Apple Account security and installed apps.


If you find an unknown management profile or have strong reason to believe the device has been compromised, a full factory reset (Erase All Content and Settings) is a reasonable security measure after ensuring that you have a current backup and that you can recover your important data. If the device is genuinely organisation-managed, however, do not erase it without first speaking to the administrator, because the device may automatically be re-enrolled or you may lose required organisational access.


In short, an MDM profile is a possibility worth checking, but the mere fact that someone knows about screenshot activity is not, by itself, proof that the iPhone is jailbroken or MDM-managed. The source of that information needs to be established first.



Sep 26, 2026 8:39 AM in response to yjot

yjot wrote: Since updating to iOS 27,

Not every issue an individual encounters on their device can be attributed to an iOS update. If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook. The absence of such widespread reports strongly indicates that the issue is not systemic, but rather specific to the device in question.

Sep 26, 2026 11:39 PM in response to SravanKrA

I get that it could be a Snapchat issue, but it was working normally before I updated to iOS 27. Since the update, this started happening. iOS handles the screenshot event and then notifies apps that a screenshot was taken, so if iOS is somehow triggering or reporting that event twice, Snapchat could end up sending two notifications even though I only took one screenshot. I’m not saying Apple is 100% responsible, I’m just pointing out that the issue started after the iOS update.

iOS 27 causing duplicate screenshot notifications in Snapchat

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