Hello,
I forgot the login password for my Mac. I entered the wrong password several times and my Mac was temporarily locked.
I still have access to my Apple Account, but I also forgot my FileVault recovery key.
I would like to recover access to my Mac and reset my login password using my Apple Account, if possible.
Could you please guide me through the available recovery options?
Thank you.
iPhone 17 Pro Max, iOS 26
When you enabled FileVault – and chose a Recovery key as your recovery mechanism, did you read the warning?
Protect data on your Mac with FileVault - Apple Support
"WARNING: Don’t forget your recovery key. If you turn on FileVault and then forget your login password and can’t reset it, and you also forget your recovery key, you won’t be able to log in, and your files and settings will be lost forever."
I don't know If Apple can help you regain access to the Mac without wiping everything on it, forever. Even if you have all of the documentation they require to prove that the Mac is truly yours.
Carefully read the instructions in the Apple support documents provided. As for being guided please understand that when someone comes in claiming they forgot all the things you did it immediately raises red flags about possible fraud and possession of stolen property. How could you possibly have forgotten everything?
If you are not successful using the support documents then make an appointment at an Apple Store and be prepared to prove you are the original owner of the device.
If you forgot your Mac login password - Apple Support
See the FileVault recovery key for your Mac in Passwords - Apple Support
Change your Apple Account password - Apple Support
If you forget your Apple Account password - Apple Support
I suspect thet viewing the File Vault Recovery Key in Passwords — on other devices you hopefully possess — is going yo be your ONLY option. ?
Hoping for your sake that it’s there. 🤞
Forgot Mac login password and FileVault key; need recovery options
