Unable to attach Camera app photos on iPhone 16 Pro after iOS 27 update

Unable to attach camera-taken photos after updating to iOS 27

Hi everyone,

I am experiencing an issue on my iPhone 16 Pro after updating to iOS 27.

I am unable to attach or send photos that were taken using the native iOS Camera app.

Issue

  • Photos taken using the iOS Camera app cannot be attached or sent.
  • Screenshots can be attached and sent without any issues.
  • Images downloaded or saved from other sources can also be attached and sent normally.
  • Taking a new photo directly using the WhatsApp camera works correctly.
  • In WhatsApp, camera-taken photos remain stuck on “Preparing Media” with the loading indicator and never proceed.
  • In Messenger , Instagram and Viber, the photos remain stuck in “Sending” and are never delivered.

The issue appears to be specifically related to photos captured using the native iOS Camera app, rather than image attachments in general.

The affected photos can be viewed normally in the Photos app, but when I attempt to attach them to another application, the media preparation/upload process does not complete.

This issue started after updating to iOS 27. I did not experience this behavior before the update.

Device: iPhone 16 Pro

iOS: iOS 27

Affected media: Photos taken using the native Camera app

Affected applications: WhatsApp, Messenger, Viber Instagram…

Has anyone else experienced this issue after updating to iOS 27?

If so, have you found a workaround or solution?

Posted on Sep 26, 2026 7:58 PM

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Unable to attach Camera app photos on iPhone 16 Pro after iOS 27 update

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