Mac Mini wont let me enter Apple ID to install OS X from app store

i got this mac mini from my dad, he said it was from his coworker who didnt need it anymore, try to open it and i need to install OS X El Capitan, try to install, need apple id for app store, put in id and password and it thinks for a bit before saying "An unknown error occurred." so i look on here, it says i might have an older model that doesnt have the whole 2 step code thing and that sounds right because it does send me a new code every time i try and enter my id, and then told to put in the 6 digit code after the password, i do that and the password is incorrect

Posted on Sep 27, 2026 11:26 AM

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Posted on Sep 27, 2026 1:22 PM

Macs running very old versions of macOS / Mac OS X may find it impossible to make connections to most https sites, and might also find it impossible to access the App Store.


Also, you don't get El Capitan from the App Store. All of the installers for Lion through Sierra (except Mavericks, which isn't available) are available as .DMG files.


How to download and install macOS - Apple Support

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Question marked as Top-ranking reply

Sep 27, 2026 1:22 PM in response to Ammnesia

Macs running very old versions of macOS / Mac OS X may find it impossible to make connections to most https sites, and might also find it impossible to access the App Store.


Also, you don't get El Capitan from the App Store. All of the installers for Lion through Sierra (except Mavericks, which isn't available) are available as .DMG files.


How to download and install macOS - Apple Support

Mac Mini wont let me enter Apple ID to install OS X from app store

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