does anyone really get support from apple, I purchased an Ipad in the US it has been troublesome since that date nine months , It is now dead and they insist on sending it back for another look after a previous FNF. They are in breech of UK consumer rights act they deny this, but there is no escalation. You have to write to them with a letter in an envelope that does seem to me to be a company that cares
iPhone 16 Pro Max, iOS 26
Did you already have a look at the US version of the Apple One Year Limited Warranty? If you bought your device in the US, the warranty for this region is valid.
The only other thing you could do would be, visiting an Apple Store next to your place, to get personally into contact with the Apple Support. However, Apple Support in the UK may not be able to handle warranty claims for your iPad bought in the US.
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IMPORTANT RESTRICTION FOR iPHONE, iPAD, APPLE TV, HOMEPOD, AND APPLE VISION PRO SERVICE.
Apple may restrict warranty service for iPhone, iPad, Apple TV, HomePod, and Apple Vision Pro to the country where Apple or its Authorized Distributors originally sold the device.
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Apple reserves the right to change the method by which Apple may provide warranty service to you, and your Apple Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. Apple may use Apple Products or replacement parts for service that are sourced from a country that is different from the country from which the Apple Product or original parts were sourced. You may be responsible for shipping and handling charges if the Apple Product cannot be serviced in the country it is in. If you seek service in a country that is not the original country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or replace Apple Products and parts with comparable Apple Product and parts that comply with local standards.
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Legal - iOS Warranty Document Us - Apple
Apple Customer Relations the missing link
