Ever since my phone update to iOS 27.0 I cannot send pictures by text message. I tried turning iMessages off and waiting then turning back on. I tried turning my phone off and on. Nothing works.
The only way I can send pictures is by screenshotting the picture!!
Really annoying!!!
Apple please fix this issue!!!
The main crux of the first three epistles in the thread is that your problem is with your MMS provision and that is a carrier responsibility. Ask your carrier if there is an update available and check in Settings,General,About for a carrier update.
The main crux of the first three epistles in the thread is that your problem is with your MMS provision and that is a carrier responsibility. Ask your carrier if there is an update available and check in Settings,General,About for a carrier update.
Perhaps a long shot:
Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. Updates sometimes "break" VPN, and it needs to be removed. If that fixes it, you can try reinstalling VPN, but probably shouldn't.
If this was the problem please reply and say whether it fixed it or not. If it didn’t there are other things to check.
This fixed it for me
If the issue persists, clearing out corrupted network caches usually forces media queue items to clear. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note that this will clear saved Wi-Fi passwords.
Verification: Your phone will reboot automatically; reconnect to your Wi-Fi network and check if a test photo sends successfully.
You cannot send images through a standard SMS (Short Message Service) because SMS is designed primarily for text messages and does not support image attachments.
If you want to send a photo or other multimedia content from an iPhone to an Android device using the carrier’s traditional messaging service, your carrier must support and have MMS (Multimedia Messaging Service) activated on your mobile plan. MMS must also be properly enabled and configured on your iPhone.
In other words:
If MMS is not included or provisioned on your plan, an iPhone may be able to send ordinary text messages but fail when you try to attach a photograph.
For modern iPhones and Android phones, RCS is another option where supported by both the carrier and devices. RCS can handle high-quality photos and other media without relying on traditional MMS.
I found a workaround that worked for me. Right after iOS 27.0.1 upgrade today, I could no longer send photos via Messages on my iPhone 14 Plus. It would start and if I jumped over to the Messages app I could see the progress bar go slowly and then just stop. I tried numerous times to different people. I then turned off Wi-Fi on my iPhone and I was able to send a photo. When I tried sending two photos at once it was taking a very long time and so I turned Wi-Fi back on mid-message send and it finished sending immediately. Don’t know why it worked, but it did. FYI - I also am using a Verizon LTE Network Extender.
To activate iMessage and FaceTime using your Phone number
*** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc. does not provide SMS services.
Like others mentioned, had the same issue after updating iOS. Switched WiFi off then on and it worked. Go figure.
CarolW77 wrote:
Would be nice if apple would find a fix, there is a whole reddit thread of numerous people with this issue.
Talk to your cell provider or do what most of the World does and move to Whatsapp for photo and video sending to Android users.
One of the messages said that they turned Wi-Fi off and on again. It worked!!
Yabby wrote:
Like others mentioned, had the same issue after updating iOS. Switched WiFi off then on and it worked. Go figure.
After any update you should force restart iphones. That should have taken care if the wifi
summerlover30 wrote:
Ever since my phone update to iOS 27.0
Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.
If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.
The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.
In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.
SravanKrA needs to stop posting unrealistic information. I, too, had absolutely no issue sending images via SMS or iMessage until I updated my phone and other devices not even a few hours ago. I have only had the issue since the update. I have taken all troubleshooting suggestions: reset the iMessage connection, restart the phone, reset the network (phone tower and wi-fi). Nothing is working as it should if it were NOT the update. Everything points to some sort of glitch that arose in certain phones due to the update.
Hoping for a fast solution as a lot of my work requires sending photos.
Not coincidence! It is from the update! No problems ever before. And people are complaining about the same problem all over Reddit!
[Edited by Moderator]
summerlover30 wrote:
Apple please fix this issue!!!
This platform is designed as a user-to-user forum with Apple Inc. acting as a moderator. The primary objective is to foster a community where users can participate in meaningful discussions while adhering to established guidelines.
This platform serves as a space for users to engage in meaningful conversations, share information, and exchange ideas related to Apple products. It's a community-driven initiative where users support each other by sharing their experiences and technical expertise in using Apple devices. While Apple Inc. is not actively participating in these discussions, the forum is a valuable resource for seeking guidance and assistance from fellow users who possess a wealth of experience with Apple products. Feel free to explore the discussions, ask questions, and benefit from the collective knowledge of this community.
Please note that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, invoices, or any identifiable location information if you are sharing a map and avoid using inappropriate phrases and abbrevations.
Had the automatic update and now can NOT send pictures from gallery by text!!!! Have checked MMS, turned off phone, done the airplane mode, changed wifi to data and back, deleted the VPN, reset the phone then did reset along w my provider on their end too!!!!! PLEASE fix!
thank you
Can’t send pictures since phone updated to iOS 27.0
