I sent my phone in for repair as the battery stopped working but it is also cracked front and back, I could only choose one option for repair, what should I do to let them know
iPhone 16, iOS 26
Wait for a notification / estimate of repairs from Apple service. They will not proceed with any service until you authorize it. You can add more instructions if needed.
Normally, Apple will not replace the battery if the front or back are damaged, so the initial estimate will likely display those additional items.
Wait for a notification / estimate of repairs from Apple service. They will not proceed with any service until you authorize it. You can add more instructions if needed.
Normally, Apple will not replace the battery if the front or back are damaged, so the initial estimate will likely display those additional items.
Apple won’t replace your battery if your phone is damaged.
How to add cracked front and back to existing phone battery repair?
