can't transfer files and photos between pc and IPhone

You can do more than just transfer photos and videos between your iPhone and Windows PC. With Phone Link on Windows and Apple’s Link to Windows app on the iPhone, you can also view Messages, send and receive messages, and make and receive calls directly from your PC. Use Phone Link to Sync Your Android or iPhone ...

Link to Windows: App Store — Link to Windows

What you need

• An iPhone running iOS 17 or later
• A Windows 10 or Windows 11 PC with the Phone Link app
• The Link to Windows app installed on your iPhone from the App Store
• Bluetooth enabled on both devices

Set up the connection

1. Open Phone Link on your Windows PC.
2. On your iPhone, open Link to Windows.
3. Scan the QR code displayed on your PC.
4. Follow the on-screen instructions and grant the requested permissions, such as Bluetooth, Contacts, and Photos.

Once paired, your iPhone and PC can work together for calls, messages, notifications, and photos.

Send and Receive Messages (iMessages / SMS / MMS)

See the pic below

Enable photo and video access

On your iPhone:

Settings → Link to Windows → Photos

Choose All Photos, or select the albums you want the app to access. This allows Phone Link to work with your iPhone photos and videos.

Transfer videos from your PC to your iPhone

If your main goal is getting videos from your Windows PC onto your iPhone, you have a couple of options.

Method A — Drag and drop

1. Open Phone Link on your PC.
2. Go to the Photos section.
3. Click Add photos, or drag the video files into the Phone Link window.
4. Follow the prompts to transfer them to your iPhone.

Method B — Use Windows Share

1. Right-click the photo or video file on your PC.
2. Select Share.
3. Choose Phone Link.
4. Follow the prompts to send the file to your iPhone.

So, Phone Link isn't limited to simply viewing your iPhone on a Windows PC—you can use it as a convenient bridge between the two devices for calls, messages, photos, and other supported content.

If you're experiencing difficulty connecting your iPhone to your PC, there are a few steps you can take to troubleshoot the issue:

1. Assuming you have Windows 10. Download and use iTunes for Windows 10. With iTunes for Windows 10, you can manage your entire media collection in one place. Download and use iTunes for Windows 10
2. Check the USB cable and ports: Ensure that you're using a certified Lightning to USB cable and try connecting it to different USB ports on your PC. Also, check for any physical damage or debris in the ports that may be preventing a proper connection. Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
3. Disconnect all other USB devices from your computer, except for your keyboard and mouse. --> Resolve USB-related alerts in iTunes/Finder - Apple Support
4. Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.
   1. Learn how to identify counterfeit or uncertified Lightning-based accessories.
5. Restart your iPhone and PC: Sometimes, restarting your devices can resolve temporary connection issues. Restart both your iPhone and your PC, and then try connecting them again.
   1. Restart the device. That's it.
   2. Still not solved --> Force restart iPhone - Apple Support
6. Make sure that your iPhone is running the latest software versions. On your iPhone, go to Settings > General > Software Update
   1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
   2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
7. When connecting your iPhone to your PC for the first time, you may need to trust the computer on your iPhone. Unlock your iPhone and check for any prompts asking you to trust the connected computer. Confirm the trust request on your iPhone. About the “Trust This Computer” alert message on your ...
8. Try a different port, cable, or computer. The issue could be related to your computer, its USB port, or the USB cable connecting it to your device. If possible, try a different computer, USB port, or USB cable. Also, check for any debris in the charging port on the bottom of your iPhone or iPad. --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
9. Reset your iPhone's settings: If the issue persists, you can try resetting your iPhone's settings. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings. This will not erase your data but will reset your settings to their default values. After the reset, attempt to connect your iPhone to your PC again. Return iPhone settings to their defaults - Apple Support (IN)
10. If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
11. For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
12. Sometimes, third-party security software or firewalls can interfere with the connection between your iPhone and PC. Temporarily disable any security software or firewalls and see if that resolves the issue.
13. Put your device in recovery mode and set it up again ... Keep your device connected and wait until the Connect to computer screen appears: iPhone ...If you can't update or restore your iPhone or iPod touch

If you are experiencing an issue not listed here, contact support as they can provide specific troubleshooting steps based on your situation.

You can do the following using iTunes :

1. Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
   1. Note: If you have forgotten the Screen Time Passcode then restoring your device from a backup after the passcode reset will return the Passcode back to your device. So, please do not restore from a backup.
2. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
3. Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support
4. Here is the process to --> Backup on iTunes.
5. Microsoft support says (iTunes not required for Import) --> Import photos and videos from an iPhone to a PC
6. In the iTunes app on your PC, choose Account > Sign In > Set up and view an iTunes Store account on PC - Apple Support
7. Organize and play your music and video · Play or download unlimited songs with Apple Music (with a paid subscription) · Find music, movies, TV shows, and audiobooks--> What is iTunes on PC?
8. In the iTunes app on your PC, choose Account > Sign In, then sign in with your Apple ID. If you don't have an Apple ID, you can create one during setup. Choose Music from the pop-up menu at the top left, then click For You. Click Try it Now, then follow the onscreen instructions. Subscribe to Apple Music using iTunes on a PC