Unable to receive verification code or reset password for Belladani account

Welcome and thank you for reaching out. 🤗

According to Apple:

Use a trusted Apple device:

The easiest way to reset your password is with your iPhone or other trusted Apple device — one that’s already signed in to your Apple Account, so that Apple knows that it’s yours. You also need a passcode (or password on Mac) set up on that device.

Resetting your password on the web when you don’t have a trusted device is another way to regain access to your account.

Reset your Apple Account password on your iPhone, iPad or Apple Vision Pro:

1. Open the Settings app, then tap [your name].
2. Tap Sign-In & Security.
3. Tap Change Password.

4. Enter your device passcode.

Then follow the onscreen instructions to change your Apple Account password.

You might be required to wait one hour before changing your Apple Account password or other critical security settings. Learn more about Stolen Device Protection and when a security delay might be required.

Reset your Apple Account password on your Mac:

1. From the Apple menu , choose System Settings.
2. Click [your name], then click Sign-In & Security.
3. Click Change Password.

• Enter the password used to unlock your Mac. Then follow the onscreen instructions to change your Apple Account password.

If you’re trying to sign in on a new Apple device:

If you’re not signed in to your Apple Account on an Apple device, you can select “Forgot password or don’t have an Apple Account?” during device setup on the Apple Account sign-in screen.

If you skipped signing in during setup, you can reset your password in Settings:

• iPhone or iPad: Open the Settings app, then tap Apple Account. Select “Sign in manually”, then tap “Forgot password?” and follow the onscreen instructions.
• Mac: From the Apple menu , choose System Settings. Click Sign in, then click “Forgot password” and follow the onscreen instructions.

If you don’t have a trusted device:

If you’re not able to use one of your own trusted devices, borrow a device from a family member or friend. You can also change your password on iforgot.apple.com.

Reset your Apple Account password with the Apple Support app on a borrowed device:

If you don’t have an Apple device but have access to your trusted phone number, use the Apple Support app. You can borrow an Apple device from a friend or family member, or use one at an Apple Store.

1. Open the Apple Support app on the borrowed Apple device. If you need to download the Apple Support app, find it in the App Store.
2. Scroll down to Support Tools, then tap Reset Password.
3. Tap “Help Someone Else”.
4. Enter your Apple Account email address or phone number.
5. Tap Continue, and follow the onscreen instructions to reset your password.

Any information that you enter won’t be stored on the device.

Reset your Apple Account password on the web:

You can also regain access to your account by resetting your password on the web. When possible, the web browser redirects you to a trusted device instead.

The reset process on the web might take a little longer. If you’ll have access to one of your trusted devices soon, it might be faster and easier to reset your password at that time.

Reset your password at iforgot.apple.com

If you need more help, contact Apple Support directly.

Thanks again for reaching out. 👍🏼

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Based on: Get a verification code and sign in with two-factor authentication - Apple Support

A code is sent automatically first to your trusted devices (some other Apple computer or Apple mobile device signed in with your account). If you have a trusted device running iOS11 (or iPadOS) and later, macOS 10.13 (High Sierra) and later, or watchOS 4 and later, the verification code is displayed automatically on your trusted devices.

If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Select “Didn’t Get a Code?” or “Can’t get to your devices?” on the verification code screen.

2. Choose a telephone number for where to receive a code.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.

If you did not get a code on your telephone:

- Is your phone number listed at Settings > [name on top] > Sign in & Security > Two Factor Authentication?

- Are you able to receive other SMS messages (green)?

- If you see. “Verification codes cannot be sent to this phone number at this time. Please try again later,”:

1) Wait a few hours and try again. Maybe it really does mean not at this particular time.

2) Use this link to check the status of Apple’s various services and servers —>

Apple - Support - System Status

3) Disable entirely any VPN you are using.

4) Try clicking on, “Cannot use this number?”

- From: Suddenly not getting texts for two factor… - Apple Community

Q: Suddenly not getting texts for two factor authentication on iPhone

A: Reset network settings:

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

If the phone used as a trusted device is not working, try moving the SIM or eSIM to a different phone so you can get a code there.

It is a good idea to have more than one trusted number.

If you had set up a recovery contact, read Get a recovery code for a friend or family member as their Apple Account recovery contact - Apple Support

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple Account password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.

Here are links to posts by Community contributors which provide additional detail about the account recovery process and what to do if you do not receive a text or call: Activation Lockout Issues - Apple Community and How can I reset my Apple Account password? - Apple Community and How to delete Apple ID when you can't log… - Apple Community This thread outlines the multi-step process and final recovery —> My Apple ID is locked, how do I fix it? - Apple Community , and this one about things you should and should not do while waiting —> How can I recover my Apple ID after multi… - Apple Community This is a very long user contributed document about account recovery —> https://discussions.apple.com/docs/DOC-250009681