I want to clear my balance

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Welcome and thank you for reaching out. 🤗

1. Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
2. If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
3. If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Re: "I want to clear my balance"

We are all Apple users, just as you are, so no-one here can access your accounts or details. Apple is unlikely to see your request here,

In this linked article: 

Check your Apple Account balance - Apple Support

Eg: Scroll down to where it says:

"If you can't spend the last of your Apple Account balance to make changes to your account"

and see:

 "If your balance is less than the cost of a single item"

Click that "contact Apple Support" link to go directly to those who can zero your account balance for you.