Unable to use old id

My old email id


***


its not taking


[Edited by Moderator]

Posted on Oct 2, 2026 12:19 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2026 4:47 AM

Can you give us more details? Apple ID is now called Apple Account.


In case this is about the forgotten Apple Account Email address you have used, try these steps:

On your iPhone, open Settings -> Your Name -> Sign in & Security -> have a look at all the registered Email and phone numbers.


Your Primary Email address is also shown beneath your name in Settings -> Your Name -> Apple Account.



If you have forgotten your Apple Account password, your can reset it by following the steps in this article, or having a look at this Apple Support video:




If you forgot your Apple Account password - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 2, 2026 4:47 AM in response to easwari161

Can you give us more details? Apple ID is now called Apple Account.


In case this is about the forgotten Apple Account Email address you have used, try these steps:

On your iPhone, open Settings -> Your Name -> Sign in & Security -> have a look at all the registered Email and phone numbers.


Your Primary Email address is also shown beneath your name in Settings -> Your Name -> Apple Account.



If you have forgotten your Apple Account password, your can reset it by following the steps in this article, or having a look at this Apple Support video:




If you forgot your Apple Account password - Apple Support

Oct 2, 2026 5:23 AM in response to easwari161

By "not taking" I am assuming you mean you have forgotten the ID. Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in the Passwords application (or Keychain), and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article has suggestions for ways to find your Apple ID --> If you forgot your Apple Account primary email address or phone number - Apple Support


or go directly to this link --> https://iforgot.apple.com/appleid


If you still need help:

Contact Apple Support - Apple Support



Unable to use old id

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