iPhone 18 pro max camera surrounding case discolouration

This is my 2nd topic on my newly ordered apple iphone 18 pro max burgundy camera surrounding case got discoloration. I open fresh from the box and immediately spotted the obvious discolouration near the camera case.

I booked an appointment to Apple Store to check on any idea why this happened and I was served by one of the tech.

She mentioned she knew about this and in the end she didn’t get this colour and change to blue. Since mine is a signup plan from carrier, I can send for repair but there’s a catch, it may still be the same result and she recommended me to sell it asap. I can’t ask for a swop as Apple haven’t acknowledged on this defect and advise me I can do a product feedback so as to let Apple aware and work on it. I am utterly disappointed what Apple Store response and the quality product they sell. I cannot believe their QA team allowed this to be packed and sell. For those who are looking to purchase, make sure you check the back case for the discolouration. Ask the seller if this is manufactured defect and reject the product! I humbly seeked professional influencers or bloggers who have available funds to purchase burgundy or black IPhone 18 pro or pro max and inspected in front of the customer service and asked if this is acceptable for selling. Rejected all their stocks.

link as below for those having this issue please submit the feedback to Apple to get them addressed.

Product Feedback - Apple

I had also sent an email to tcook@apple.com on 28 September 2026 but so far no response.