iPhone 13 Camera HD won’t work

When using the camera on my iPhone 13, the camera will come on as normal but will within 2 seconds freeze, refocus, work for 2 seconds and repeat. The settings are HD resolution when it breaks. If I set to 4K resolution and 60 fps it works as expected.

I have had this issues for over a year, resetting the settings back to default multiple times because that resolves the issue for a month or so.

any solutions out there? Thanks.

iPhone 13

Posted on Oct 3, 2026 6:42 AM

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3 replies

Oct 3, 2026 7:15 AM in response to BepeRen

Please have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


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iPhone 13 Camera HD won’t work

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