Apple Gift Card redemption code is damaged

My Apple Gift Card redemption code is damaged and some characters are unreadable. I have the physical card and proof of purchase. Can you help me recover or replace the code?


iPhone 15 Pro Max, iOS 27

Posted on Oct 3, 2026 11:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2026 4:48 AM

Thank you for reaching out. 🤗


According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ←💳


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

3 replies
Question marked as Top-ranking reply

Oct 4, 2026 4:48 AM in response to SadStan231

Thank you for reaching out. 🤗


According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ←💳


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Apple Gift Card redemption code is damaged

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