iPhone 13 orange screen of death

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iPhone 13 orange screen of death

My I phone 13 is out of warranty and worked fine and is in good condition physically also but all of a sudden at midnight it just crashed and the screen turned orange.I did not update the software .I went to apple service centre they said it’s out of warranty so you’ll have to get paid service,but online it is showing it is an hardware issue .I contacted the apple support but the representative who told me he’ll get back to me never called and others from the support team was clueless and not helpful.Previously I had a battery issue for the same phone but the service centre told me they’ll fix it for me free of charge cause it was a manufacturing defect and my phone belonged to the serial number of the phone they had called back apparently .What should I do now?

iPhone 13, iOS 26

Posted on Oct 4, 2026 4:37 AM

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Answer 1

Oct 4, 2026 4:55 AM in response to dhwani208

The hard reality is components fail and malfunction. Some units fail prematurely and the manufacturer’s warranty covers failures during the first year or two, depending on country or region of original purchase. After the warranty period, the owner is required to pay for needed repairs. In some rare instances, a manufacturer may extend the original warranty to cover a specific part that was defective in manufacturing.

If your device is not covered by an extended warranty period for a specific component failure you’re responsible for the cost of the repair. Apple Support can perform diagnostics and determine your device’s eligibility for warranty repairs. Apple and Apple Support do not participate in these communities.

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.

If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Explore Service Locations

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Answer 2

Oct 5, 2026 12:32 AM in response to dhwani208

Welcome and thank you for reaching out. 🤗

There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.

Therefore, I recommend service.

Service Checklist:

Service Appointment:

Start a Service Request.

Contact Information:

United States: 1-800-APLCARE.
Contact Support.

Additional Support:

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

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