I just received a series 11, it’s paired and working fine. However, it doesn’t show on the support App. So if I ask a question about something I’m trying to learn, it reverts back to my SE. if I log in to Apple.com, both watches show, a
so if I go to ‘manage my devices’. It’s there.
How do I get the 11 to show on the support app to make for better searching. Pictures attached
[Edited by Moderator]
Apple Watch Series 11, watchOS 27
And you’ve tried deleting, restarting the iPad, and re-downloading the Support app?
I’d change the given name on at least one Watch too, on the off chance that’s getting tangled.
If any add-on VPN apps, remove all, and restart. Remove, as disabling isn’t always effective.
Then if still missing, contact Apple Support.
And you’ve tried deleting, restarting the iPad, and re-downloading the Support app?
I’d change the given name on at least one Watch too, on the off chance that’s getting tangled.
If any add-on VPN apps, remove all, and restart. Remove, as disabling isn’t always effective.
Then if still missing, contact Apple Support.
I’d try force-restarting the iPad, and see if that untangles the Apple Support app.
Thanks, I’ve force restarted the phone, iPad and watch.
painterfam wrote:
Thanks, I’ve force restarted the phone, iPad and watch.
There’s a Series 11 shown in your image:
Yes, that’s on Apple.com. However, on the support app it’s not there. So when I search it answers for my SE
My new series 11 won’t show on support app
