Discoloration on New iPhone 18 Pro Max.

😡📱 LESS THAN A MONTH, AND ALREADY THIS?

I bought the brand-new iPhone 18 Pro Max in this beautiful burgundy color, expecting premium quality and durability. But it hasn’t even been a month, and I’m already noticing unusual discoloration around the camera area and a circular mark on the side.

Honestly, this is so frustrating! 💔 When you spend your hard-earned money on a premium phone, you expect it to stay in excellent condition not start showing issues within weeks.

Apple, is this normal, or is it a manufacturing defect? I want a clear explanation and a proper solution. 🍎

Has anyone else experienced something similar with their new iPhone? Please share your experience in the comments.


#iphone18promax #apple #iphoneissues #discoloration

iPhone 18 Pro Max, iOS 27

Posted on Oct 8, 2026 6:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2026 6:42 PM

Pincoy wrote:
😡📱 LESS THAN A MONTH, AND ALREADY THIS?
I bought the brand-new iPhone 18 Pro Max in this beautiful burgundy color, expecting premium quality and durability. But it hasn’t even been a month, and I’m already noticing unusual discoloration around the camera area and a circular mark on the side.
Honestly, this is so frustrating! 💔 When you spend your hard-earned money on a premium phone, you expect it to stay in excellent condition
Official Apple Support Community
not start showing issues within weeks.
Apple, is this normal, or is it a manufacturing defect? I want a clear explanation and a proper solution. 🍎
Has anyone else experienced something similar with their new iPhone? Please share your experience in the comments.
#iphone18promax #apple #iphoneissues #discoloration

You aren't writing anyone from Apple here. This is a user to user only forum. No one here is in any way associated with Apple. Also asking if anyone else has experienced this is Poll Taking, which is a violation of the Terms of Use for this forum.


If you want, you can schedule an appointment at your Apple Store Genius Bar and show the phone to Apple that would be your best option --> Genius Bar Reservation and Apple Support Options - Apple


6 replies
Question marked as Top-ranking reply

Oct 8, 2026 6:42 PM in response to Pincoy

Pincoy wrote:
😡📱 LESS THAN A MONTH, AND ALREADY THIS?
I bought the brand-new iPhone 18 Pro Max in this beautiful burgundy color, expecting premium quality and durability. But it hasn’t even been a month, and I’m already noticing unusual discoloration around the camera area and a circular mark on the side.
Honestly, this is so frustrating! 💔 When you spend your hard-earned money on a premium phone, you expect it to stay in excellent condition
Official Apple Support Community
not start showing issues within weeks.
Apple, is this normal, or is it a manufacturing defect? I want a clear explanation and a proper solution. 🍎
Has anyone else experienced something similar with their new iPhone? Please share your experience in the comments.
#iphone18promax #apple #iphoneissues #discoloration

You aren't writing anyone from Apple here. This is a user to user only forum. No one here is in any way associated with Apple. Also asking if anyone else has experienced this is Poll Taking, which is a violation of the Terms of Use for this forum.


If you want, you can schedule an appointment at your Apple Store Genius Bar and show the phone to Apple that would be your best option --> Genius Bar Reservation and Apple Support Options - Apple


Oct 12, 2026 1:16 PM in response to lobsterghost1

You can just call them up.I had the same problem on my burgundy 18 pm too, discolouration around lenses and camera bump. This aluminium is soo sensitive guaranteed to scratch without the case.

I spoke to apple and told them the issue, they sent a link to show the problem, snap it with another phone and upload on the link they send.

They will assess then if its a manufacturer error they will happily send a new one. They say 3-5 working days for new device to come and you have 10 days to return your old one back to them with holding fee.


Hope this helps

Oct 17, 2026 11:27 PM in response to Pincoy

I had this issue and post earlier in the community. Now I received my replacement in this colour and it still have the same discolouration! I contacted the carrier and now they refused to replace and want me to use as it is. I am escalating to my legal channels now. You can post in Apple product review to log the case. Apple haven’t responded and acknowledged yet but this is really a drop standard. For those who keep saying this can be wipe off with micro fiber or alcohol please go away. This is real defect out from the box twice!

Discoloration on New iPhone 18 Pro Max.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.