has anyone else lost all TV shows in Apple TV that they PURCHASED? e.g. Mad Men, Endeavour. They are not hidden, I logged out and logged in, not in iTunes music files, and purchase history only goes back a year. I've trawled the community discussions and no other clues. Movies are all there, just not TV shows.
if it was me then I would probably go down the
and or
Request a refund for apps or content that you bought from Apple - Apple Support
or contact apples official support channels
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
Just checked and TV shows are still appearing in my library. You can try logging out and back in, and if it persists contact Apple support.
I rebooted and no success. Have spent hours on it and no success. It may have happened after I updated my laptop to v 27.0.1. I've tried contacting Apple support but it kept directing me to this board (there's no physical Apple Store in NZ). This is really annoying because I specifically purchased all the TV shows so that I'd ..... have access to them.
Nope, all of mine are still there.
thank you! I'll do that right now.
Purchased TV shows lost in Apple TV.
