All my emails got deleted

I was clearing out my email and I had filled up my trash with hundreds of emails. I selected the option to "erase deleted items" in the trash section. It proceeded to delete EVERY EMAIL in all of my inboxes. Probably like a thousand emails. Some that I had held onto for years. Can these be retrieved? I do not think my icloud has been backed up in a while and I cannot find any time machine function in my email. I not only do not understand how this happened but I am also very upset that it did at no fault of mine.

MacBook Pro 13″, macOS 10.15

Posted on Oct 9, 2026 6:28 PM

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Posted on Oct 10, 2026 11:35 AM

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Apple Discussions really includes only other Apple users, not Apple Engineering nor Apple employees, the exception being some moderators who delete posts that violate the terms of use.


Now, back to your problem. You said all three accounts are GMAIL.


  • If any of those GMAIL accounts are part of a system that is administered or operated by a school or business, there may be an additional 30 days (which does not exist for individual user accounts) where the server admin can recover deleted (with trash emptied) GMAIL emails. But that option only exists for institutional GMAIL accounts.
  • It sounds from your posts that you deleted the emails from within the Apple Mail app. If that is the case, those emails will have been backed up by Time Machine (or other backups tools like Carbon Copy Cloner, SuperDuper, etc.) in backups that were done PRIOR to this unfortunate incident. For instance, if you deleted the emails on October 8, your backups done on dates BEFORE October 8 will have all those emails. The folder that you want to recover from your backup is in the USER Library (not system Library) and that folder is called the Mail folder. Inside that Mail folder you will see some folders with names like V10, V9 ... you will want the highest numbered one (on my Tahoe MacBook Pro it is V10). Then inside that folder are some folders with long names comprised of letters and numbers. Open each one in turn, look for something like [GMAIL] among the names of their contents, if you see that, it has one of your GMAIL accounts. Since you said you have three GMAIL accounts, I expect you will find 3 such folders containing [GMAIL] items.


The first thing to try is simply to restore from the backup that entire Mail folder that is inside your USER Library. Make a copy of the existing Mail folder and place it somewhere safe (like the Desktop) before overwriting it. You may have lost the pointers to individual emails in doing this, but you can rebuild those mailboxes (an option inside Apple Mail), or, worst case, you can simply "import" into Apple Mail each of those three folders that include your GMAIL account emails. You may have some housecleaning to do to get things back the way they looked before, but all your emails will be there inside a backup done prior to the big email erasures.


I sincerely hope you have good and reliable backups. If you do not, then that would in and of itself be a serious blunder, but it is water under the bridge; in that case, obviously what I suggest above won't work when there is no backup. I think your only option without any backups would be to pursue this with Google. I read that they have some limited means to SOMETIMES recover such emails after the email trash was emptied by the user but they only utilize it when the user's account was broken into by a third party. That said, it does not hurt to ask. It sounds like you are already in contact with them.


9 replies
Question marked as Top-ranking reply

Oct 10, 2026 11:35 AM in response to Sopholmes23

You can send Apple feedback and your suggestions here: Feedback - Mail - Apple


Apple Discussions really includes only other Apple users, not Apple Engineering nor Apple employees, the exception being some moderators who delete posts that violate the terms of use.


Now, back to your problem. You said all three accounts are GMAIL.


  • If any of those GMAIL accounts are part of a system that is administered or operated by a school or business, there may be an additional 30 days (which does not exist for individual user accounts) where the server admin can recover deleted (with trash emptied) GMAIL emails. But that option only exists for institutional GMAIL accounts.
  • It sounds from your posts that you deleted the emails from within the Apple Mail app. If that is the case, those emails will have been backed up by Time Machine (or other backups tools like Carbon Copy Cloner, SuperDuper, etc.) in backups that were done PRIOR to this unfortunate incident. For instance, if you deleted the emails on October 8, your backups done on dates BEFORE October 8 will have all those emails. The folder that you want to recover from your backup is in the USER Library (not system Library) and that folder is called the Mail folder. Inside that Mail folder you will see some folders with names like V10, V9 ... you will want the highest numbered one (on my Tahoe MacBook Pro it is V10). Then inside that folder are some folders with long names comprised of letters and numbers. Open each one in turn, look for something like [GMAIL] among the names of their contents, if you see that, it has one of your GMAIL accounts. Since you said you have three GMAIL accounts, I expect you will find 3 such folders containing [GMAIL] items.


The first thing to try is simply to restore from the backup that entire Mail folder that is inside your USER Library. Make a copy of the existing Mail folder and place it somewhere safe (like the Desktop) before overwriting it. You may have lost the pointers to individual emails in doing this, but you can rebuild those mailboxes (an option inside Apple Mail), or, worst case, you can simply "import" into Apple Mail each of those three folders that include your GMAIL account emails. You may have some housecleaning to do to get things back the way they looked before, but all your emails will be there inside a backup done prior to the big email erasures.


I sincerely hope you have good and reliable backups. If you do not, then that would in and of itself be a serious blunder, but it is water under the bridge; in that case, obviously what I suggest above won't work when there is no backup. I think your only option without any backups would be to pursue this with Google. I read that they have some limited means to SOMETIMES recover such emails after the email trash was emptied by the user but they only utilize it when the user's account was broken into by a third party. That said, it does not hurt to ask. It sounds like you are already in contact with them.


Oct 9, 2026 7:54 PM in response to Sopholmes23

What type of email?


If it is iCloud email, then if the messages were placed in the Trash and it was emptied, according to Apple those messages are permanently deleted and cannot be recovered. That said, log in to iCloud and check, just in case. If none are there, Apple's only suggestion is to ask people to resend those emails to you. Obviously not a solution in your case with a thousand emails. Apple also says that local backups do not include iCloud emails.


One way (there are several) to back up iCloud emails is to export them to an Apple Mail On My Mac mailbox. If that was done, those local emails would be backed up in Time Machine or other types of backups. Did you ever export your iCloud emails?


If your emails were of the IMAP or MS-Exchange type, including GMAIL, or if they were POP email, then there might be a policy for restoring deleted emails within a certain time period -- check with your email provider. These emails would be backed up in your Time Machine or other backups if you read them on your Mac with an email reader such as Apple Mail. The folder where they physically are stored is in your user Library (not the System Library) inside the Mail folder. Restoring that Mail folder in its entirety from a backup made when the emails were in there would restore them all.


I don't know how this happened, as every day millions of email users (including me) delete scores of emails successfully. I can only guess that you somehow inadvertently selected the entire In Box contents when you meant to select only specific items inside it? This can happen when the box at the top of the email listing is selected because it then selects all emails below it in that listing.

Oct 10, 2026 12:20 PM in response to Sopholmes23

Sopholmes23 wrote:
Thank you for your responses, they have been genuinely very helpful. I'm sorry I did not acknowlege that fact in my earlier reply.
I unfortunately did not have a backup set up. Yes, this is a "blunder". I see now why these things are so valuable, even when stay at home moms such as me only ever use their computers to play dungeons and dragons, write books in their notes app, and watch the occasional youtube video. I am not techy. Though I feel I deserve a MEDAL after what I went through to recover my emails with Google, which I did follow through on - some of my emails have been recovered and I downloaded a file recovery software in hopes of recovering the rest.

Sorry about the lack of backup. Also, note that these backups are not just to guard against a bug in an app (or a user error); they also protect you against hardware failure, which will eventually happen to every piece of hardware, it's a matter of when, not if.


Using GMAIL, however, does protect you at some level because the emails are stored on the GMAIL server, so if your computer failed they would still be there to download to a new computer. The problem here is that when you emptied the trash, that deletes them from everywhere.


One sort of hail Mary possibility -- if you have another device (like an iPad, or another computer) that has been OFF during this time period, it would still have a physical copy those deleted emails. They won't be removed until it is powered on. So you could turn off your internet, turn on that device, disconnect it from WiFi and the internet, and keep it disconnected when you turn back on your internet. Then on that device, which is offline, you can move, store, export, or locally store all those emails before connecting it to the internet again. The emails would have been rescued. I do have an old laptop that I use only as a "beater" when we travel, and this hail Mary would have worked for me in this situation. Not sure if it helps you, however.

Oct 10, 2026 8:23 AM in response to steve626

Respectfully, this is not my fault. I checked the terminology VERY carefully and it very clearly said it would permanently delete DELETED items or mailboxes, suggesting nothing else. My mom was present when this happened and suggested it's possible I may have had my inbox selected when I did this, but even if that was so, the terminology suggests that what happened STILL should not have occurred because nothing in the inbox, nor the inbox itself, was slated for deletion. The terminology was clear, so the only answer is that the system must have glitched somehow - or that the keyword terminology was not formulated properly.


Even if that function was properly worded, which it does not seem to be, I find it unacceptable that Apple did not consider giving a final warning if the ENTIRETY OF ALL INBOXES WERE SELECTED to just say, "before you do this, we just want to make sure you are aware that you have selected every email in every inbox you have for deletion if you proceed." I would have had no idea that when I right clicked on my deleted folder that it would not then deselect my inbox, if indeed that is what happened. Regardless of whether or not that was a personal error of my own, that is, in my opinion, a massive hole in Apple's programming which they would do well to rectify. I doubt I am the only person this has happened to, if this is the proper operation of the system.


I will try your methods and get back. I have also contacted Google support, as all three email accounts were Gmail. They have not responded yet.

Oct 10, 2026 10:44 AM in response to BobTheFisherman

It's Apple's responsibility, because it is their software that interconnects with various Email providers, and it was their software that deleted everything, not Google's. I never thought I would be defending Google. I hate corporations. But at least the response I received on Google was helpful and respectful, while both responses I have received here have been snarky. Your response is actually not even helpful AT ALL, as the last one covered your suggestion already - yours is snarky for the sake of being snarky. Maybe Google shills are just more respectful than Apple ones.


My point is that if IN THEIR SOFTWARE (meaning the Mail application on all Apple devices) they have a function that is this risky to use, but whose description is so horrendously misworded that it leads to people like me(who carefully read risky functions like that to be sure they are not going to end up regretting their decision to utilize said function, yet get screwed anyway) deleting every single email in every single inbox in the application - that it is a function whose description is in need of rectification. That is my point, and it is objectively correct. I hope Apple fixes this issue.

Oct 10, 2026 12:04 PM in response to steve626

Thank you for your responses, they have been genuinely very helpful. I'm sorry I did not acknowlege that fact in my earlier reply.


I unfortunately did not have a backup set up. Yes, this is a "blunder". I see now why these things are so valuable, even when stay at home moms such as me only ever use their computers to play dungeons and dragons, write books in their notes app, and watch the occasional youtube video. I am not techy. Though I feel I deserve a MEDAL after what I went through to recover my emails with Google, which I did follow through on - some of my emails have been recovered and I downloaded a file recovery software in hopes of recovering the rest.


I genuinely thank you for your help. God bless. Sorry I was so frustrated by your previous response. Have a good day

All my emails got deleted

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