Can't buy music on itouch.
Suddenly I can't buy music from itunes on my itouch. Anyone know why the change?
Suddenly I can't buy music from itunes on my itouch. Anyone know why the change?
Firewrench68 wrote:
I select the music I want, I input my user name and password. Then I touch the square to make the puschase, I get the little spinning circle like it is completing the purchase, it then reverts to the screen without completing the sale.
While there are currently no issues with the iTunes store service reported at this time by Apple, that sounds like it's having an issue connecting to it to validate your account and perform the purchase. iOS 12 is one of the oldest iOS versions that can still access the iTunes store services, so its not unlikely it may start to have issues connecting.
I would give it a while before trying again. If it still won't work, you may need to contact Apple Suport directly.
click here ➜ Contact Apple Support if you cannot connect to the iTunes or App Store services - Apple Support
What exactly happens when you try to buy something?
Are you using account balance or another payment method like a credit card?
If you get a specific error message, what does it say?
Make sure the date and time are correctly set on your iPod.
Try a different Wi-Fi network if possible.
... and also what Apple device you are using and its OS version.
As other end users, we can neither see nor remotely access your equipment to get details needed to help you.
Please help us better help you.
I select the music I want, I input my user name and password. Then I touch the square to make the puschase, I get the little spinning circle like it is completing the purchase, it then reverts to the screen without completing the sale.
You might start by describing what an "itouch" is.
It is an ipod touch, which operates with ios 12.5.8. I spent way too much time trying to use the automated assistant via the support telephone number. It eventually cut me off.
If I try to sign into itunes on the ipod touch I get the same result. Once the UN and PW are itput I hit sign in it blanks the fields and nothing happens.
Can't buy music on itouch.