I'm sending my iPhone in and am not 100% sure there isn't any other part that's damaged and I'm wondering whether they look for this and repair it also? This is under the full AppleCare+ warranty.
iPhone 16 Pro Max
Yes, it’s standard operating procedure to run full diagnostics on any device submitted for repair. A complete internal and external examination will be done on the device. A visual inspection is done for any contamination including liquids. I’m a former Apple Store manager and am familiar with the inspections and diagnostics performed.
Yes, it’s standard operating procedure to run full diagnostics on any device submitted for repair. A complete internal and external examination will be done on the device. A visual inspection is done for any contamination including liquids. I’m a former Apple Store manager and am familiar with the inspections and diagnostics performed.
Complete diagnostics will be performed on any iPhone that is in for service.
You will be notified if there is any additional service that will be needed.
The diagnostics check will reveal any current issues, but it will not pick up physical damage like nicks, small dents, minor screen scratches, etc.
cantfigure wrote:
I'm sending my iPhone in and am not 100% sure there isn't any other part that's damaged and I'm wondering whether they look for this and repair it also? This is under the full AppleCare+ warranty.
It would usually be best if you informed Apple of the entirety of the issues with the iPhone.
As Apple may well send back a replacement, other issues with the iPhone may also be resolved that way.
cantfigure wrote:
Thank you, I informed them of everything I know about, I was just wondering whether they pick up things I could have missed.
It is rumoured that they always check the water indicators.
Thank you, I informed them of everything I know about, I was just wondering whether they pick up things I could have missed.
When you send an iPhone in for repair, will they inspect it for other damage?
