My 16 pro max i phone not showing directions in Maps. whenever i search for any location and try to set directions, a pop-up shows "Directions not Available". However, I installed google maps and google maps working properly. Currectly i am in Saudi arabia. could any body guide me how to fix this issue. NOTE: i tried time and date set, restarted the device,and even unistall the Maps and re-installed it, but no benefit.
Regards Abid
iPhone 16 Pro Max, iOS 27
Turn-by-turn directions in Apple Maps is not supported in Saudi Arabia.
iOS and iPadOS 27 - Feature Availability - Apple
Please check country-specific features on Apple Maps. Everthing is not available in all countries.
Maps
The core reason why the Apple's self-map map pops up "direction is not available", but Google Maps can be used normally is the core reason why the route planning function of Apple Maps has permissions or data abnormalities in some scenarios in China. Follow the following steps from simple to complex troubleshooting can be solved quickly:
Basic permissions and network troubleshooting
Confirm that the location service is configured correctly
Open "Settings" → "Privacy and Security" → "Location Services" to make sure that the main switch is turned on and the permission of "Map" is set to use the App or widget. At the same time, turn on the "Precise Location" switch to avoid the failure of route planning due to fuzzy positioning.
Restart the network module
Turn on the flight mode and wait for 5 seconds to turn it off to refresh the cellular data connection; if you are currently using WiFi, switch to cellular data and test it again to rule out the problem of abnormal loading of Apple map route data in the WiFi environment.
Calibration system time
Enter "Settings" → "General" → "Date and Time" and turn on the "Automatic Settings" switch. The wrong time zone and time will cause the map server verification to fail and the route data cannot be returned.
Advanced function repair
Force restart the map app
Slide up the App switcher from the bottom of the screen, slide up to close the map app completely, wait for 10 seconds to reopen it, clear the temporary cache error, and the route can be loaded normally in many cases.
Reset the location and privacy settings
Enter "Settings" → "General" → "Transmit or Restore iPhone" → "Restore", select "Reset Location and Privacy Settings", reset all system-level location permissions, and fix possible configuration conflicts. The operation will not delete any of your data.
Check the area function support
The route navigation function of Apple Maps is fully supported in mainland China, but if your current Apple ID region is set to overseas, the route planning of some niche locations may be missing data. Go to "Settings" → "General" → "Language and Region" and change the region to "Mainland China" to return to normal.
The final solution
If the above steps are ineffective, restart your iPhone 16 Pro Max directly, and most system-level temporary bugs will be removed; if there is still a problem after restarting, go to "Settings" → "General" → "Software Update" and upgrade to the latest version of the iOS system. Apple will fix the known abnormalities of map route planning in subsequent updates.
And，Turn Off the VPN——it is important.
Maps on iPhone not working
